Advising is integral to student development, and is one of the only activities on campus in which all students have the opportunity for individual interaction with a concerned representative of the institution. Advisors offer students an essential academic and personal connection to the institution that is vital to student success.
Students expect advisors to:
Help students realize that they don’t need to face the academic experience alone. You are a resource for them for issues ranging from registration problems to what to do about problems with a particular course.
Don’t let students feel like they are being rushed or hurried through the appointments. Listen carefully, show genuine concern, and take your time.
Read the academic catalog to familiarize yourself with university policies and procedures so you can help students navigate various policy requirements.
Ask guiding questions to determine students' strengths and interests. For example:
Who are your students and what needs do they have? This includes understanding the variety of student sub-populations on campus (e.g., adult learners, international students, students with disabilities, etc.). This also includes being familiar with the campus culture
Students learn and develop when they become involved in their collegiate experience and advising is an important way that students are introduced to - and become involved in - their campus experience.
You can introduce them to co-curricular activities, including study abroad, internships, extracurricular activities (clubs, service/volunteer), or career/educational paths associated with the major.
Offer a concrete referral during your session by picking up the phone and calling a campus contact. Show students how to access office information, campus directory, webpages, etc. Give them a name of a person at the office they need to visit to make the referral more personal.
Regular meetings with an academic advisor should allow students to: