Richard H. Gregg

Operating Director of Healthcare Programs and Instructor of Healthcare Administration

During his 35-year career, Rick Gregg has worked in government and politics, provided management consulting services to healthcare and nonprofit organizations, served as Director/CEO of a large health and wellness center, led a graduate program in philanthropy and media that trained socially conscious documentary film-makers, and taught graduate school in public management and healthcare administration. His expertise includes strategy development and implementation, leadership and decision-making, organizational effectiveness, social entrepreneurship, and organizational learning and change, including systems thinking. He teaches courses on many of those areas.

Rick is a leader in the "Idle-Free" movement that encourages drivers to stop unnecessary motor vehicle engine idling in order to protect our health and environment. He is chairman of the "Idle-Free" Massachusetts Campaign of the American Lung Association. His efforts to reduce motor vehicle air pollution resulted in a Massachusetts law -- An Act to Improve School Campus Air Quality -- that will limit engine idling on every school property in the Commonwealth. The law was signed by Governor Deval Patrick on December 16, 2008, and will ensure cleaner, safer air for the 1,000,000 young people who attend school and everyone else who works at and visits the schools. In March of 2009, Rick was honored with the Healthy Air Award by the American Lung Association.

In 2006 and 2008, Rick received the John Brennan Award for Outstanding Instruction to Graduate Students from the Graduate Student Association of Suffolk University. Currently, Rick is a member of the Dietetic Internship Advisory Committee at Massachusetts General Hospital in Boston.

Rick earned his BA in Political Science from Rutgers University, his MA from the Eagleton Institute of Politics at Rutgers University, and his MBA from New York University, where he focused on healthcare policy and strategy development.

Email: rgregg@suffolk.edu

 

Lauren Williams

Instructor of Healthcare Administration

Lauren Williams has extensive experience in healthcare delivery and administration as well as academia. A registered nurse, she has held clinical and senior management positions (e.g., in professional development, clinical planning and development, patient care services, and parent/child and ambulatory care services) in several healthcare organizations.

Professor Williams is the Vice President of Patient Care Services and Chief Nursing Officer (VP/CNOO) at Lawrence & Memorial Hospital, New London, Connecticut. Lawrence & Memorial is a not-for-profit, general, acute care, private hospital that serves southeast Connecticut. It is licensed for 280 beds and provides patient care to medical, surgical, pediatric, rehab, psychiatric, and obstetrical patients. Lauren is responsible for all nursing units and personnel, pastoral care, assistant directors of nursing, Community Cancer and Infusion Therapy Center, repository therapy, rehabilitation services, cardio-pulmonary rehabilitation, and clinical education. Lauren left Rhode Island Hospital, where she was an Administrative Director in Nursing Administration. Her responsibilities included inpatient oncology, nursing education, infection control and epidemiology, and nursing quality.

As an academic, Lauren was an Assistant Professor of Health Policy and Management at Providence College, Post-Doctoral Fellow at Case Western Reserve University, and Assistant Professor of Social and Health Services at Roger Williams University.

At Suffolk University, she teaches Health Systems I, Healthcare Operations Management, Performance Improvement and Patient Safety, Leadership and Ethics in Healthcare, and Rebuilding Public Trust: Quality and Safety in Healthcare Organizations.

Lauren earned her BS in Nursing from Salve Regina College, MS in the Administration of Nursing Services from Boston University and her EDM (Executive Doctor of Management) from Case Western Reserve University. She was a Roxanne Scholar at the Cleveland Clinic for the study of palliative care.

Email: lwilliam@suffolk.edu

 

Peter E. Rivard

Assistant Professor of Healthcare Administration

Before embarking on his current work in management research and teaching, Peter Rivard managed ambulatory care services and facilities and served as administrator of a teaching hospital division, all in the greater Boston area. As a manager, he led improvements in patient care service quality. His research continues this focus on the management of healthcare quality and safety improvement, with a particular interest in the work of middle managers in healthcare. Prior to his career as a healthcare manager, Peter developed policy and programs for a large health insurer and served as a liaison to state government agencies.

Peter’s teaching interests include organizational behavior, health systems, health program management, managerial epidemiology, innovation, and leadership. Before joining the Suffolk faculty, he was a postdoctoral research fellow at the VA Boston Healthcare System’s Center for Organization, Leadership and Management Research (COLMR) and Instructor in Health Policy and Management at the Boston University School of Public Health.

Peter’s recent publications include:

Foldy, E.G., Rivard, P.E., & Buckley, T.R. “Power, Safety and Learning in Racially Diverse Groups.” 2009. Academy of Management Learning and Education 8(1).

Romano, P.S., Mull, H.J., Rivard, P.E., Zhao, S., Henderson, W.G., Loveland, S., Tsilimingras, D., Christiansen, C.L., Rosen, A.K. “Validity of Selected AHRQ Patient Safety Indicators Based on VA National Surgical Quality Improvement Program Data.” 2009. Health Services Research 44(1), pp. 182-204.

Rivard, P.E., Elixhauser, A., Christiansen, C.L., Zhao, S., Rosen, A.K. “Is There an Association Between Hospital Teaching Status and AHRQ’s Patient Safety Indicators (PSIs)?” 2008. Advances in Patient Safety: New Directions and Alternative Approaches, vol. 2. Rockville, MD: Agency for Healthcare Research and Quality.

Rivard, P.E., Luther, S. L., Zhao, S., Christiansen, C. L., Romano, P.S., Elixhauser, A. & Rosen, A. K. 2008. “Using Patient Safety Indicators to Estimate the Impact of Potential Adverse Events on Outcomes.” Medical Care Research and Review, 65:1, pp. 67-87.

Rudolph, J.W., Simon, R., Rivard, P.E., Dufresne, R.L. & Raemer, D.B. 2007. “Debriefing with Good Judgment: Combining Rigorous Feedback with Genuine Inquiry” Anesthesiology Clinics, 25:2, pp. 361-376.

Rosen, A.K., Zhao, S., Rivard, P.E., Loveland, S., Montez, M.E., Elixhauser, A., & Romano, P.S. 2006. “Tracking Rates of Patient Safety Indicators Over Time: Lessons from the Veterans Adminiatration” Medical Care, 44:9, pp. 850-861.

Rivard, P.E., Rosen, A.K., & Carroll, J.S. 2006. “Enhancing Patient Safety through Organizational Learning: Are Patient Safety Indicators a Step in the Right Direction?” Health Services Research, 41:4p2, pp. 1633-1653.

Peter’s education includes a Ph.D. in Management, with a concentration in Organization Studies, from the Carroll School of Management at Boston College; an M.H.S.A. in Medical Care Organization from the University of Michigan School of Public Health; and a B.A. in Psychology from Yale University.

Email: privard@suffolk.edu

 

Richard H. Beinecke

Associate Professor of Public Management and Healthcare Administration

Rick Beinecke’s expertise in healthcare administration is rooted in extensive experience that spans the public and private sectors, in the United States and abroad. He teaches graduate and undergraduate courses on U.S. health policy, global health issues and policy, and leadership. He is among the leaders who are shaping the emerging field of global mental health practice. Training mental health and healthcare leaders in developed and developing countries and determining how to best implement evidence-based practices are the primary focus of his current research.

Among many academic positions he has held is Faculty Fellow at Suffolk’s Center for Innovation and Change Leadership, in the Sawyer Business School. For over fifteen years he was the principal evaluator of the Massachusetts Behavioral Health Program, and he published over a dozen articles and gave many presentations on those studies. During this period he was also a primary evaluator of the Ryan White Title I HIV/AIDS programs in the Boston area.

He has served in clinical and management positions in several community mental health and substance-abuse centers and as a senior planner at Harvard Community Health Plan. In Washington, D.C., he served as Program Director, U.S. Council for the International Year of Disabled Persons; he worked for the U.S. Department of Health and Human Services on mental health legislation; and for private sector firms he developed mental health facilities around the country. 

Over the course of many years Rick has published widely. Among many recent publications are these:

Beinecke, R.H. (2009). Leadership Training Programs and Competencies for Mental Health, Health, Public Administration, and Business in Seven Countries. International Initiative for Mental Health Leadership.

Beinecke, R.H., Daniels, A.S., Peters, J., Silvestri, F. (2009). Introduction to the special issue: The International Initiative for Mental Health Leadership: A model for global knowledge exchange. International Journal of Mental Health 38(1), 3-13.

Daniels, A.S., Adams, N., Carroll, C., Beinecke, R.H. (2009). A conceptual model for behavioral health and primary care integration: emerging challenges and strategies for improving international mental health services. International Journal of Mental Health 38(1), 101-113.

Shah, A.A. and Beinecke, R.H. (2009). Global mental health needs, services, barriers, and challenges. International Journal of Mental Health 38(1), 14-29.

Beinecke, R.H., Moore, P.W., Manderscheid, R. (March 2008). Mental health and addictions services in resort communities: the case of Martha’s Vineyard. Archives of Psychiatric Nursing.

Beinecke, R.H. and Delman, J. (2008). Commentary: Client Involvement in Public Administration Research and Evaluation. The Innovation Journal: The Public Administration Innovation Journal 13 (1).

Beinecke, R.H., Daniels, A., Peters, J., Pitts-Brown, S., Chehil, S., Van Zwanenberg Z. (2008). Attributes of a Successful Professional Exchange: The 2007 International Initiative for Mental Health Leadership (IIMHL) Cincinnati Group. International Journal of Leadership in Public Services 4(1), 59-66.

Beinecke, R.H. and Spencer, J. (2007). International Leadership Competencies and Issues. International Journal of Leadership in Public Services 3(3), 3-14.

Rick earned his BA in Political Science from Williams College, his MA from the University of Chicago School of Social Service Administration (Social Work), and his doctorate in Public Administration (DPA) in Health Policy from The George Washington University.

Email: rbeineck@suffolk.edu

 

Tom Carroll

Adjunct Professor of Healthcare Administration

Tom Carroll brings more than seventeen years of experience in Massachusetts healthcare to the students of Suffolk University. This includes financial management responsibilities for an HMO, community hospital, and multi-specialty physician group.  He has first-hand experience with capitation and the finances of risk contracting, the financial reporting for different types of healthcare entities, and the challenges of implementing electronic medical records for a physician group.

For the past 10 years, Tom has been the Chief Financial Officer of South Shore Medical Center, located in Norwell, Massachusetts. South Shore is an independent multi-specialty physician group that was a founding member of Atrius Health. He is responsible for the business operations at South Shore, with a focus on revenue cycle management, financial accounting and reporting, and strategic planning.

Tom has been an Adjunct Professor at Suffolk University for four years, and he teaches Healthcare Accounting and Healthcare Financial Management.

Tom earned his BS in Accounting from Babson College and his MBA from Boston University. He lives in Hanover, Massachusetts, with his wife and four children, and he enjoys golf and coaching youth sports.

Email: tom.carroll@comcast.net

 

Elizabeth A. Turner

Adjunct Professor of Healthcare Administration

Elizabeth Turner is a nurse-attorney whose practice focuses on health care law.  She has over 30 years of health care experience in both clinical and administrative roles, including the areas of health care policy and regulation, quality assurance, and program design and evaluation.  She has worked in the public and private health care sectors, including the Medicare and Medicaid programs, managed care organizations, private insurers, and state agencies.  She has a particular interest in health care regulation, access to health care services, professional practice issues, including related employment matters, and patients’ rights.

Elizabeth is respected for her expertise in the areas of health care practice, regulation, and licensure issues. She has worked with the US Drug Enforcement Agency (DEA), the Massachusetts Department of Public Health (DPH), and the various state licensing boards on professional practice and controlled substances matters. She represents individual practitioners, health care facilities, and programs and organizations. With a strong interest in public health and health policy issues, she has worked with agencies and practitioners providing health care services to the homeless, mentally ill, and indigent.

Elizabeth teaches the Legal Environment of Healthcare at Suffolk University. She is a member of the American Association of Nurse Attorneys and has served on the Board of Directors of the New England Chapter. She lectures extensively, both locally and nationally, on professional practice, regulatory compliance, and health policy issues, and she has authored several related articles and references. She is a founding partner of Snyder, Turner, Phillips & Ober, LLC, the first all nurse-attorney law firm in the country, located in the Boston area.

Elizabeth holds an MPH degree from Boston University School of Public Health and a JD degree from Suffolk University Law School.

Email: eturneresq@aol.com