Here are just a few examples of what alumni are doing:
Executive, Medical and Marketing Operations
Abhinav Shah (MHA ’09) works at Shraddha Hospital in Ahmedabad, India, a small multi-specialty hospital with an Intensive Care Unit and Operation Theatre.
When comparing his US and Indian experiences, he says, “The major difference is cultural–in the way people think. I’m using what I observed in US hospitals and what I learned at Suffolk to mold the hospital culture and make its management model more decentralized.” In marketing a new surgery department, he adds, “My Suffolk internships definitely helped me.”
Information Systems Audit Manager
John Schwartz (MHA ’11) is currently working as an IS Audit Manager at Partners HealthCare System, a network of healthcare providers and biomedical research groups led by Brigham and Women’s Hospital and Massachusetts General Hospital.
He has received four Partners in Excellence (PIE) awards, which he says he would not have been able to achieve without his Suffolk MHA degree.
Senior Project Specialist
Linda Akuamoah-Boateng (MHA '08) works for Massachusetts General Hospital in quality and patient safety.
She provides overall support for initiatives to improve work processes; guides and monitors performance; and collects, analyzes, and disseminates data to improve safety and quality and ensure regulatory compliance.
Her career advice to students is “Seek opportunities to showcase your skills.” Even applying for fellowships can introduce you to healthcare executives.
Experience is vital. “You have to prove you can survive in the US healthcare system,” she stresses. And, keep learning, as she does at Mass General and through ACHE, the National Patient Safety Foundation, and the Institute for Healthcare Improvement.
Electronic Health Records Analyst
Jennifer Bendfeldt (MHA ’11) assesses, implements, and supports eClinicalWorks in all Tufts Medical Center Ambulatory clinics. She also leads initiatives to optimize the use of the electronic health records within the hospital.
President and CEO
As President and CEO of Mount Auburn Hospital, a teaching hospital affiliated with Harvard Medical School, Jeanette Clough (MHA ’96), oversees a $350-million annual budget and guides 2,800 staff and 850 physicians.
Clough transformed Mount Auburn from a fiscally ailing institution into one of financial stability, while improving patient safety, quality of care, and employee satisfaction. In 2009, Boston Business Journal named it a “best place to work” for the fourth consecutive year.
Timothy Lynch (MBA/Health 2007) is responsible for the overall operations for six outpatient practices and works with more than 75 physicians and trainees in the Department of Neurology at Brigham and Women’s Hospital.
“While I don’t provide care to patients, I do help make that care possible. And at the end of the day, I really feel good about what I’ve done,” says Lynch.
VP of Quality, Compliance & Regulatory Affairs
After a career in nursing, Karen Nelson (MPA/Health 1987) decided to pursue healthcare on a larger scale. She provides strategic direction, leadership and project management for all activities related to clinical issues, healthcare quality, patient safety, public health, professional practice, the healthcare workforce, and health information technology at Partners Continuing Care.
She is also the point person for the association’s innovative Patients First program, a sweeping, statewide quality-and-safety imitative aimed at strengthening the healthcare industry’s commitment to high-quality care.