• Business Analytics

    With an emphasis on networking and collaboration, our business analytics offering has a multidisciplinary and multi-method approach.

    Faculty from different departments, perspectives, and backgrounds follow this general analytical approach:

    1. Business Problem/Question Framing
    2. Analytics Problem Framing
    3. Data,
    4. Methodology/Approach Selection
    5. Model Building and Evaluation
    6. Deployment
    7. Life Cycle Management
    8. Continuous Improvement.

    Our topics include, but are not limited to:

    • Engaging customer participation and extracting customer insights in mobile marketing and social media
    • Customer value co-creation in product and service innovations
    • Using Big Data and marketing analytics to drive innovation successes and global competitiveness
    • Market dynamism and firms' adaptive capabilities
    • Intra- and inter-organizational integration for creating and delivering customer value
    • Embedded reminder systems for improved population health
    • Community health indicators to prevent and reverse obesity

    We welcome projects from analysts, managers, consultants, and researchers who wish to understand, describe, analyze, predict, and transform their data into greater business value.

    For more information, please contact:

    Arnold Kamis, PhD
    Professor of Information Systems and Operations Management
    akamis@suffolk.edu

    Zhen Zhu, PhD
    Associate Professor of Marketing
    zzhu@suffolk.edu

    Jodi Detjen, MA
    Instructor of Management and Entrepreneurship
    jdetjen@suffolk.edu

  • e-Health Project

    Vision and Mission
    This is a project for innovation and applied research in the design, implementation, management and use of health information technology (HIT). HIT includes, but is not limited to the following: health records, telehealth, and consumer health informatics.

    The e-Health Innovation Project supports innovation, learning and applied research in the design, implementation, management and use of health information technology (HIT). Project members collaborate with HIT professionals from healthcare delivery and other sectors on research and on educational activities such as public forums on current issues in e-health innovation.

    We foster creative collaborations with healthcare providers, businesses, nonprofit organizations, government and others in academia. Our goal is meaningful use of HIT by health professionals and consumers in support of sustainable quality, improved access, and enhanced opportunities for consumer engagement in healthcare. This use can best emerge from health professionals and consumers acting as co-creators and collaborative users of health information.

    Current Focus
    We are engaging with diverse stakeholders involved with innovation in consumer health information. As we move forward, the following aspects of consumer health information technology will be on our agenda: privacy, quality, accessibility, portability, ownership, trust, and usability by both consumer and clinician.

    Since 2011, we have been collaborating with Adrian Zai, MD, PhD, and other researchers at Massachusetts General Hospital to model data from information technology that optimizes cancer screening in men and women. We have good preliminary results, and are looking to extend the methodology to diabetes management and other health areas.

    For more information, please contact:

    Arnold Kamis, Ph.D.
    phone: 617-973-1161
    email: akamis@suffolk.edu

  • Inside Leadership

    The Inside Leadership Podcast Series introduces this generation's "self made leaders" to the next. The podcast series features successful business leaders who have used education, innovation, and collaboration to succeed in life. Leaders are interviewed by Larry Stybel, Executive in Residence at the Sawyer Business School before a student audience. For more information about the series, please contact: Larry Stybel, by telephone to 617.619.4958 or by email to: lstybel@suffolk.edu.

    Inside Leadership Speaker podcasts are available on iTunes U

  • Synectics World

    Synecticsworld and the CICL offer a certificate in creative collaboration and innovation. Participants will master the processes and methodologies that help individuals, groups and organizations create and innovate successfully. Participants will learn to apply the internationally famous Synecticsworld Creative-Problem-Solving Process, an approach grounded in a rich understanding about how human beings can work creatively and collaboratively to invent solutions to some of the world’s most difficult challenges.

    This collaboration between synecticsworld and Suffolk University’s Center for Innovation and Change Leadership brings industry best practices in innovation, creativity and collaboration to the marketplace. The goal is to provide a way for participants to change the way they think and act in the world, approach problems and opportunities, and invent new outcomes to business challenges.

    For more information, please contact:

    Colette Dumas, Ph.D.
    phone: 617.573.8753
    email: cdumas@suffolk.edu

  • Innovation Leadership Series

    Today, we are surrounded by innovations: new products, new services, and new technologies are now the norm, not the exception. Yet the “big issues” of innovation which weigh on our future – powering economic growth, creating responsive governments, building healthy industries – are hard to grasp, and even harder to tackle.

    The Innovation Leadership Series is intended as a forum for dialogue on these “big issues” of innovation. Through seminars and panel discussions, in a format open to the general public, the Innovation Leadership Series brings together leaders from business, government, and academia to share their approaches, their frustrations, and their hopes for tackling today’s most pressing innovation issues.

    For more information please contact:

    Richard Lockhart
    richard@lockhartcommunications.com