If I get sick, what should I do to get access to health care?
1. Students should always go Suffolk Health & Wellness Services first, for any health care needs. Health & Wellness Services is available for appointments and urgent care issues for all students, no matter what health insurance you have. In some cases, you are more likely to be seen at Health & Wellness Services, than at your own doctor's office. For those students who are enrolled in the Suffolk Student Health Insurance Plan (SSHIP), Health & Wellness Services can serve as your primary care physician. With this in mind, the hospital emergency department should only be used for life-threatening injuries or illnesses.
2. Students should always carry their insurance card. Most hospitals, doctors and pharmacies work directly with insurance companies for payment. Without your insurance card, you may be required to pay the cost yourself and then apply to be reimbursed by the insurance company.
3. Students should complete insurance claim forms accurately and respond promptly to any requests for additional information. The staff in the Suffolk Health Services Office works directly with the SSHIP provider and may assist students with the paperwork.
4. Students should read and become familiar with their health insurance policy terminology and benefits. Important words to know and understand are: Deductible, Co-pay, Preferred Provider, Primary Care Physician, and Pre-existing Condition. These and other important terms and concepts are described in the policy brochure.