Suffolk University’s Student Loan Billing Servicer

Xerox Education Services

(Formerly known as ACS-Education Services Campus Products and Services)

Xerox Education Services Contact Information

  • Telephone: 800-826-4470
  • Website: www.acs-education.com. Register online to view your account, make an online payment, update your address and contact information, or apply for a deferment.

The Loan Borrower will be billed on a monthly basis. It is the borrower’s responsibility to make certain that the billing agent, Xerox Education Services has the current address.

Past Due/Delinquent Federal Perkins and Institutional Loans

  • Please refer to the Terms and Conditions sections of the Master Promissory Note to understand your Rights and Responsibilities under each loan program.
  • Late payments are subject to late fees and will be reported to the national credit bureaus.

The Collection agencies Suffolk University engages for past due and/or delinquent loans are listed below:

Glenn Associates, Inc.
P.O. Box 2407
Woburn, MA 01888
800-888-5845 		General Revenue Corporation
11501 Northlake Drive
Cincinnati, OH 45249
800-234-1472 		Regional Adjustment Bureau, Inc.
1900 Charles Bryan Suite
110 Cordova, TN 38016
800-829-0250

For Federal Stafford and/or Plus loan inquiries:
Please contact the Office of Student Financial Services at (617) 573-8470 or visit www.myedaccount.com to log in and view your federal loans.