Hardware Support

ITS supports all University Computing Equipment including PCs and University-provided peripherals (e.g. printers, scanners, PDAs), and access to the University network.

Each Faculty and staff member will be provided with a single computer for their office or workspace. ITS has selected standard models suitable for most users. Users with different computing needs, ie: research needs or teaching needs, may request a non-standard model. A decision to provide a non-standard system will be based upon a demonstrated need, school/department approval and available funding.

The Service Desk maintains loaner equipment for full-time faculty and staff, such as: laptops.  Equipment may be available on an hourly, daily or semester basis, depending on the equipment and its intended use. At this time we do not provide long-term equipment loans to adjunct faculty.

The Service Desk does not support hardware issues on non-University machines.

Technology in the Classroom

Most of our classrooms are state-of-the-art and well-equipped with multimedia technology, offering the ideal learning environment for both students and instructors.

Software Support

ITS Supports services and applications commonly used University-wide

Check out the Suffolk Webstore for more information.