Information Technology Services at Suffolk University is committed to a philosophy of customer delight! Members of IT strive to surprise those who use our services by exceeding his/her expectations whether in answering their questions through the help desk support, scheduling and depending on our Media Services, requesting an IT project for our Enterprise Applications, or reacting quickly to infrastructure issues such as wireless services.

Today's information technology is such a routine and reliable part of university life that IT is often seen as a basic utility. Simultaneously, IT is viewed as a transformative force for advancing innovative thinking and a tool to help solve the world's most difficult problems.

Looking at the past year, we provided pre-eminent IT resources to meet both views - delivering daily, and often overlooked, services essential to achieving the university's mission, while providing state-of-the-art resources to support world-class research. In addition, we established exceptional solutions to support teaching and learning. We supplied value-added, cost-effective services to help faculty, staff and students succeed.

I encourage you to share your questions or comments with me and the members of our team as we continue to build an outstanding IT environment for our university.

Respectfully,

Thomas Lynch III
Chief Information Officer