The Help Desk Walk-In Center located in Sawyer 208 provides in-person support to students, faculty and staff of Suffolk University. Hours are 9:00 AM – 5:00 PM Monday-Friday except University closures.

You’ll be asked to fill out a Walk-In Center Service Request form, providing your:

• Name
• Student ID if you’re a student, and whether you’re a resident or commuter
• Email address
• Alternate email address (if primary address is unavailable)
• Telephone number
• School or department
• Brief description of your problem or question

The Help Desk Technician at the front desk will take your request form and may begin helping you, or refer you to another available technician to assist you in answering your question or troubleshooting your problem.