Facilities Management

The Facilities Management Department provides preventative and corrective maintenance services throughout the University. Additionally, we provide event set-up and office relocation services. We also oversee the Janitorial Services program.  The department is comprised of a skilled 30-person team dedicated to providing excellent service. Our staff is assigned throughout the campus for your convenience.

How to reach us

Business hours: Monday-Friday; 8:45am-4:45pm.
Phone: 617.573.8110 (Extension 8110, on campus)
Fax: 617.994.4207

After hours, all calls of an emergency nature should be reported to the University Police at 617.573.8333 (extension 8333, on campus).

We are located in Archer 183, opposite the mail room.

How to place a work order

Click here to submit a work order.

Click here for directions on using the system.

For basic cleaning needs, we encourage you to call us.

For emergency needs after hours, call the University Police at 617.573.8333.

Events

At least three days before an event you are hosting, please fill out an online work order for set-up of tables and chairs.
Please be sure to include:

• the date and time of event/s
• set-up and break down time.

Before submitting your request, you must first reserve the room with the appropriate office.

Note: Special set-up requests require a diagram.  Fax or email as attachment to Facilities Management.

For the following services, please contact:

Catering: Dining Services for food orders.

Media: University Media Services for media equipment, including projectors, TV’s, easels, or other event needs.