Students should report any emergencies to Suffolk Police (SUPD) at (617) 573-8111.
If you are a residence hall student, please also report any emergency to a Residence Life and Housing staff member.
Are you feeling stressed or anxious?
The Counseling Center can help – even after normal business hours!
For mental health emergencies during business hours
Call or come directly to the Counseling Center, located on the 5th floor of 73 Tremont Street. The phone number is (617) 573-8226.
|Walk-in hours at the Counseling Center
||Daily at 11:00 a.m. and 2:00 p.m. for students experiencing urgent concerns. It is best to call the Counseling Center ahead at (617) 573-8226, if possible.
For mental health emergencies after hours or on weekends
|Call the Counseling Center at (617) 573-8226 to be connected with a clinician on duty.
|In the event of an immediate, life-threatening mental health emergency on campus, call the University Police at 617-573-8111. Off campus, call 911 or go to the nearest hospital emergency room.
For more information about counseling services available for Suffolk students, please visit our Counseling Center on the Web.
For more information about other health services available for Suffolk students, please visit Health Services on the Web.
Emergency Contact Information
Emergency Contact Information
All Suffolk University students are required to submit (or confirm) current emergency contact information each semester and when such information changes. This will ensure that the University has current and accurate information in the unfortunate event of a student or campus emergency.
In the event of a major emergency or campus shutdown affecting the Suffolk University community, students will automatically receive an emergency communication via voice mail and text messaging through the University’s provider, Connect-Ed, on all of the phone numbers provided by students. For additional information, please go to the University’s web site.
It is students’ responsibility to maintain accurate and up-to-date contact information in the system.
To change/update your emergency contact information, go to MySuffolk at my.suffolk.edu and log in. Once logged in,
select the MySuffolk tab at the top left and then Update My Emergency Contact
Information in the left-hand navigation. If you are not
logged in, click the following url and it will take you to the login page:
It's important to be ready to take action in the event of an emergency.
The Office of Risk Management has established specific emergency procedures for various emergency situations.
Severe Weather Procedures
Severe Weather Procedures
This policy is designed to assist Suffolk University in responding to severe weather or other natural disasters and maintaining services when severe weather or other natural disasters occur that may prevent employees or students from entering or leaving the University for an extended period of time.
General Steps to Take After Severe Weather and other Natural Disasters Occur
- Remain calm and check for injuries.
- Attempt to access the media for the latest emergency information.
- Report injuries and damage to the Suffolk University Police Department via 8111 or 617-573-8111, then Risk Management at extension 8611 or 617-573-8611, or firstname.lastname@example.org. If not possible to call, then notify in person if safe to do so.
- Leave the buildings if they have been impacted by the weather or you smell gas or chemical fumes and notify the Suffolk University Police Department via 8111 or 617-573-8111. If not possible to call, then notify in person if safe to do so.
- If outdoors, watch for downed power lines and possible falling debris.
- Do not enter damaged buildings. Return only when campus officials deem the building(s) to be safe.
- The Suffolk University Police Department will control access to affected areas, and in conjunction with Risk Management, will make evaluations to determine if further actions are warranted.
- Report all power outages and problems with phones and other utilities to the Suffolk University Police. Department via 8111 or 617-573-8111. If not possible to call, then notify in person when it is safe to do so
- Do not use matches, lighters or other open flames in case of leaking natural gas.
General Responses to Severe Weather and other Natural Disasters
- Unplug all unnecessary equipment and appliances, including sensitive electrical instruments and computers
- Store all important items and equipment in safe areas away from windows; keep windows, curtains and blinds closed.
- If safe to do so, assist where needed or as may become necessary as directed by department manager.
- When conditions warrant, move students or staff away from windows.
- Seek appropriate shelter. The lowest possible level is usually the safest during a tornado. If unable to relocate to a lower level, put as many walls as possible between yourself and exterior building windows. Examples are interior stairwells, hallways, rooms, bathrooms or corridors.
- If instructed to evacuate, follow evacuation procedures.
- If safe to do so, contact your supervisor upon leaving your department.
- In the event that weather or other emergency conditions warrant the all-day closing, delayed opening or early closure of the University, announcements will be made via the University Emergency Messaging System; no school closing notifications will be made before 5:30 a.m. School closing information will also be posted on the website.
- In the event that weather or other emergency conditions warrant the all-day closing or delayed opening of the University, announcements will be made on the following radio and television stations, and websites: Radio stations: WBZ 1030 AM, WFEA 1370 AM, WZID 95.7 FM, WMLL 96.5 FM
Television Channels: WBZ-TV Channel 4, WCVB-TV Channel 5, WHDH-TV Channel 7, WFXT-TV Channel 25, WPRI-TV Channel 12, WJAR-TV Channel 10, WLNE-TV Channel 6
Websites: www.thebostonchannel.com, www.suffolk.edu
- Please do not call the University Police Department, switchboard, administrative offices, radio, or television stations to verify University closing. Instead please call 866-312-2632 for updated messages.
- If a storm occurs late in the day, announcements of evening cancellations will be announced through the emergency alert system upon decision by top administration.
Stay as safe as possible during an earthquake. Be aware that some earthquakes are actually foreshocks and a larger earthquake might occur. Minimize your movements to a few steps to a nearby safe place and if you are indoors, stay there until the shaking has stopped and you are sure exiting is safe. Be prepared for aftershocks.
- DROP to the floor.
- COVER by getting under a sturdy table or other piece of furniture.
- HOLD ON until the shaking stops. If there isn't a table or desk near you, cover your face and head with your arms and crouch in an inside corner of the building.
- Do not run outside.
- Stay away from glass, windows, outside doors and walls, and anything that could fall, such as lighting fixtures or furniture.
- Wheelchair users: apply the chair's brake and cover your head with your arms.
- Stay in bed if you are there when the earthquake strikes. Hold on and protect your head with a pillow.
- Stay inside until the shaking stops and it is safe to go outside. Research has shown that most injuries occur when people inside buildings attempt to move to a different location inside the building or try to leave.
- Be aware that the electricity may go out or the sprinkler systems or fire alarms may activate.
- DO NOT use the elevators.
- Stay there.
- Move away from buildings, streetlights, and utility wires.
- Once in the open, stay there until the shaking stops. The greatest danger exists directly outside buildings, at exits and alongside exterior walls. Most earthquake-related casualties result from collapsing walls, flying glass, and falling objects.
If in a vehicle
- Stop as quickly as safety permits and stay in the vehicle. Avoid stopping near or under buildings, trees, overpasses, and utility wires.
- Proceed cautiously once the earthquake has stopped. Avoid roads, bridges, or ramps that might have been damaged by the earthquake.
If trapped under debris
- Do not light a match.
- Do not move about or kick up dust.
- Cover your mouth with a handkerchief or clothing.
- Tap on a pipe or wall so rescuers can locate you. Use a whistle if one is available. Shout only as a last resort. Shouting can cause you to inhale dangerous amounts of dust.
What to Do After an Earthquake
- After the shaking stops, check for injuries and administer first aid if necessary and if qualified.
- DO NOT move victims unless absolutely necessary.
- Replace telephone handsets that have been shaken off. DO NOT use telephones except to report fires or medical emergencies.
- DO NOT use matches, lighters or other open flames.
- Upon notification by emergency personnel, evacuate the building to your designated assembly site.
- DO NOT use the elevators. Bring emergency supplies, warm clothing and purses/wallets with you; close all doors behind you.
- Assist persons with disabilities.
- Notify emergency personnel as soon as possible of the location of anyone unable to evacuate the building.
- DO NOT return to an evacuated building unless directed to do so by emergency personnel.
- DO NOT enter a parking structure until you are told it is safe by emergency personnel.
- Try to stay calm and assist others.
- Be prepared for AFTERSHOCKS.
- A Natural Disaster is any natural event in which the University may be put in jeopardy (i.e.: major flood, blizzard, earthquake, hurricane or tornado).
- A Watch is issued by the National Weather Service when weather conditions are favorable for the development of a certain type of hazardous weather, such as flooding, severe thunderstorms, hurricanes, or tornadoes. When a watch is issued, begin making plans and preparations for the possibility of hazardous weather. This includes monitoring the media for the latest weather information.
- A Warning is issued by the National Weather Service when the hazardous weather is actually happening or imminent. When a warning is issued, the ICS core team will be notified and the campus community may be notified via the Emergency Messaging System. If safe to do so, monitor the media for the latest weather information.
Environmental Health and Safety
Environmental Health & Safety
The health and safety of University students and employees and the protection of the environment are Suffolk University’s greatest responsibilities. It is the policy of the University to operate in accordance with federal, state, and local environmental, health and safety regulations. The University is committed to providing its students and employees with a work and educational environment free from recognizable hazards.
Each student and employee shall comply with the regulations and established procedures that are applicable to his/her own activities, actions and conduct in order to help the University provide this safe environment. Students are responsible for:
- Ensuring their own personal safety. Students should not perform unsafe acts that compromise personal safety or the safety of others.
- Working and/or behaving in an environmentally responsible manner by observing established policies and procedures, including required procedures concerning the collection and/or disposal of chemical wastes (i.e., in science laboratories, photography darkrooms, and art studios).
- Making sure he/she understands safety procedures when performing work-study or class-related tasks.
- Using safety equipment when required (i.e., gloves and safety goggles when using chemicals in laboratories).
- Reporting unsafe conditions and/or practices immediately to his/her professor or to the Office of Environmental Health and Safety.
- Demonstrating good environmental citizenship by supporting University recycling and energy and water conservation efforts.