You may have received an Early Alert for excessive absences, doing poorly on assignments/quizzes, or a professor thinks you may have a particular difficulty in the class. Whether or not it was out of the ordinary, Early Alert is a reality check from a professor who thinks you might benefit from some extra help. Typically students who struggle for any reason at the start of the semester will struggle again later in the semester and might fail the class.

Whatever happened, you are not alone.

The Division of Student Success has a host of programs geared to help you identify, adapt, and move on from whatever may be a stumbling block. Our Academic Coaches will be reaching out to you to talk about the Early Alert you received. These requests are to close the loop between a professor's concerns and a solution to whatever may be troubling you, even if it was a one-time mistake.

What you should do:

  • Go to
  • Enter your Suffolk username and password (use the same login information that you use for Suffolk email).
  • Click on Reports to review your Early Alert.
  • Talk to your professor about your Early Alert. They submitted it because they care about your success. Connect with your professor to find out what may have caused them to submit an Early Alert.
  • Meet with an Academic Coach in the Division of Student Success. These professionals can help you really find out what is blocking your path and how to best clear it out of your way.
  • Visit tutoring, drop-in math/stats, writing support, or our workshops. These resources can really help you regain any lost footing so you can end the semester with an A.

To learn more about Early Alert, please contact Orla Downey at or 617-573-8099.


  • How do I see if a professor has issued an Early Alert for me?


    You’ll receive an email indicating that an Early Alert has been issued and instructing you to access SSC for more details. There you will learn which of your professors has submitted your name and for what reasons.

    The recommendations below indicates the  services your professor would like you to utilize to support your academic success:

    • Recommends content tutoring/study groups 
    • Recommends English language support
    • Recommends academic coaching- excessive absences
    • Recommends academic coaching-missing assignments
    • Recommends academic coaching-time management/study skills
    • Recommends writing support
  • Why did I receive an Early Alert? I am doing fine.

    "Doing fine" means something different to everyone. Sometimes students' expectations and perceptions differ from their professors. Early Alerts are not a grade but a way for your professor to voice a warning and concern. Speak to your professor immediately to seek clarification.

    You may also find that in speaking with an Academic Coach that you are actually not doing fine. A professional can help uncover problems you didn't know you were there and then help you solve them.
  • If I didn't receive an Early Alert, can I assume that I am performing adequately in all of my class?

    Not necessarily. While many professors participate in Early Alert, not all of them do. It is your responsibility to monitor your progress in your courses.

  • What to do if you receive an Early Alert

    1. Talk to your professor and find out exactly why they flagged you for an Early Alert. 

    2. Set up an appointment with an Academic Coach to ensure that you are on track for success.

    3. Consider setting up an appointment with a tutor or visiting a workshop.

    4. Make connections with people you trust to help you in the future if a problem returns.

  • Is there anyone that can help me manage this?

    Yes! Academic coaches are available to help you navigate this process. Appointments can be made by calling the Division of Student Success at 617.573.8034 or email Orla Downey