What’s the most important thing you can do as a student? “Network. Network. Network,” says Suffolk MHA alumna Talia Goldsmith.
That’s how she landed her role as an adviser for physician practice solutions and payer relations at the Massachusetts Medical Society’s (MMS) Physician Practice Resource Center. It was Rick Gregg, Suffolk’s Director of Programs in Healthcare Administration, who connected Goldsmith with Kerry Ann Hayon at MMS to help her get her foot in the door.
“One of the main reasons I applied to Suffolk was because of its large alumni network. I really made an effort to network with everyone, reach out to alumni, and get involved in professional organizations like ACHE [American College of Healthcare Executives]. Everyone at Suffolk was so receptive and unbelievably welcoming,” she said.
Suffolk’s vast network combined with “excellent curriculum” set her up for success, Goldsmith explained. “I don’t think I would be where I am today without my degree,” she added.
Today, Goldsmith works at Partners Healthcare as a Medical Home Consultant. She works directly with physician practices to help them adopt the Patient-Centered Medical Home (PCMH) model.
In addition to her work at Partners, Goldsmith also serves on many committees aimed at improving the healthcare system and minimizing administrative burdens. At the state-level, she is involved with a multi-stakeholder group called the Massachusetts Collaborative, where she works with payers and providers on various initiatives, such as creating standardized forms that can be used across provider settings. One example is a Cost Estimate Worksheet that helps practices provide cost estimates to patients for specific medical services.
Despite her busy schedule, Goldsmith still has time to give back to her alma mater. She has served as an MHA mentor for the past three years and enjoys staying in touch with students and faculty.