Internships & Careers

Do you envision yourself working alongside healthcare providers at a hospital or private practice? Or maybe you want to work at a managed care or insurance company or get involved with health policy or advocacy.

Take advantage of our connections at 40+ major health organizations, including Blue Cross Blue Shield of Massachusetts, Beth Israel Deaconess Medical Center, Massachusetts General Hospital, Tufts Medical Center, Dana-Farber Cancer Institute, Pfizer, Public Health Commission, and Walgreens.

Our alumni are executives, administrators, managers, accountants, product development specialists, marketing and sales specialists, policy analysts, legislative aides, and the list goes on.

Career possibilities in healthcare are endless. If you can dream it, we can help you achieve it.

student explain on the board, student focus on the board

Phillomina Laptiste, MHA ’12
Executive Director, Bowdoin Street Health Center 

Phillomina Laptiste portrait

"A typical day for me can range anywhere from speaking with an upset patient and approving grant funding, to attending community meetings about violence." For Laptiste, earning her MHA was a critical career move. "It allowed me to expand my healthcare knowledge, which supported my growth within the organization."

Timothy Lynch, MBA/Health ’07
Executive Director, Department of Neurology/Neurosciences, Brigham and Women’s Hospital 

timothy lynch portrait, faculty wearing blue strip suit

"I develop strong clinical program collaborations with community hospital networks and maintain a strong focus on revenue cycle performance, facility redesign, and hospital operations."

Karen Nelson, MPA/Health ’87,
Former VP of Quality, Compliance & Regulatory Affairs, Partners Continuing Care 

Keren Nelson portrait

"The MPA/Health program provided a broad view of healthcare and policy, which complemented my clinical background. And the classroom work and assignments were relevant practice for the real world."

Internships

Get ready to dive in and start building your career.

a student and faculty in physical therapy center, a student at health fitness center

Gain Experience at Top Healthcare Organizations

Experience is key to your success, which is we use our extensive network of alumni, faculty and friends, to help you land an internship that is in sync with your career goals.

The internship is required if you don’t have professional experience in the U.S. healthcare system. As an intern, you’ll work closely with your supervisor and interact with staff and patients, gaining at least 300 hours of professional experience. You'll also attend classes that provide an academic framework for that experience.

Network with Leaders in Your Field

You’ll also build a strong network of leaders and managers in the healthcare field. For many students, the connections they made during internships have lasted for years and opened doors to career opportunities. In fact, many students have secured employment as a direct result of their internships.

What to Expect

Our students have worked in all areas of healthcare administration, including cardiology, neurology, orthopedics, surgery, pulmonology/rheumatology, pediatrics, oncology, ambulatory care, rehabilitative medicine, project management, data analysis, marketing, development/fundraising, or human resources.

Here’s just a small sampling of projects you may have as an intern:

Help implement electronic health records     Analyze data to improve healthcare quality
    and patient satisfaction
Improve hospital supply-chain processes     Learn about IT systems
Audit billing and revenue data     Review billing and revenue data
Review budgets and NIH grands     Write grants and use research software
Analyse process flow in a busy clinic     Implement lean principles
Conduct primary market research     Run "meaningful use" reports

Students Share Their Stories

Dana-Farber/Boston Children’s Cancer and Blood Disorders Center

“The three months I was at Dana-Farber (DFCI) flew by because they were jam-packed with projects, shadowing, meetings, and administrative tasks," says Kathryn Bernardo.

Her main projects involved compiling a nursing discharge form and analyzing the financial impact of expanding the clinic’s hours. She also developed content for the global health website and gathered data on healthcare quality improvement.

“I am proud to say that one of my projects with the director of clinical operations turned into a full-time job offer in Pediatric Oncology.”

Accounting Department, Beth Israel Deaconess Hospital-Milton

Christopher Clodi was highly involved with the capital and operational budget process. Working closely with the controller, he helped develop a tool that allowed hospital leaders to collectively approve the 2014 capital expenses. He also helped create a tracking system for financial data and patient statistics. And he compiled and analyzed data to understand referral patterns within the hospital’s network. His internship ultimately led to a per diem position as a financial analyst.

“It was a great learning experience, with a lot of challenges and opportunities to grow professionally.”

Orthopedics Department, Tufts Medical Center

Shaikha Abdulla learned the value of patient satisfaction at Tufts Medical Center, where she analyzed patient wait time and clinical workflow to ensure that patients were content. “There is concern that when patients are not satisfied, they might not comply with the directions of the doctor,” she said.

She gained a big-picture perspective. “I was able to learn how the department was run from a business perspective,” she said, calling the experience “eye opening.”

“I learned more about the United States healthcare system in general, which might one day be applicable to the Middle East and my home country, the Kingdom of Bahrain.”

Social Work Department, Beth Israel Deaconess Medical Center

Dren Ibrani's internship focused on patient engagement. He prepared a patient engagement presentation and survey, developed a consumer advisory group to learn about cultural practices and expectations, and helped create a quarterly e-newsletter.

“These projects open my eyes to the world of healthcare. Through my interaction with different departments and wonderful individuals, I felt the magnitude of change that compassion and a willingness to listen bring.”

Radiology and Information Systems Departments, Tufts Medical Center

Interning at Tufts was a game-changer for Antony Veloudakis. He thought he was interested in healthcare finance, but after working in the Radiology Department, he plans to pursue a career as a clinic manager.

He developed two customer service surveys, implemented electronic documentation with SMARTworks software, updated the ECW database, and helped develop a newsletter and improve signage throughout the hospital.

“Being a part of Tufts’ workforce helped me understand how a hospital operates and interacts with patients, insurance companies, and other parties. I met a lot of great people, including many Suffolk alumni. All of these people were great to work with and will be valuable resources when I start my job search.”

Some of our Internship Placements

  • Beth Israel Deaconess Medical Center
  • Boston Children’s Hospital
  • Brigham and Women's Hospital
  • Dana-Farber Cancer Institute
  • Lahey HealthMassachusetts General Hospital
  • Partners HealthCare
  • South Shore Hospital
  • Spaulding Rehabilitation Hospital
  • Tufts Medical Center

Mentor Program

At Suffolk, you’re part of a large and growing healthcare community where you’ll receive one-on-one career counseling and support, even after you graduate.

two women and a man look at computer screen, man and women in suit sitting near the window 

Personalized Coaching

With our Healthcare Mentor Program, you’ll be paired up with an experienced healthcare professional who can help you plan your career. Your mentor is selected based on your shared areas of interest and expertise. For instance, if you’re interested in hospital administration, you’ll be matched with a mentor who is a hospital administrator.

Learn from Experienced Professionals

Mentors share their experience and knowledge to help you integrate what you learn in the classroom with what happens in the workplace. We also offer resources, including the Mentor Program Guidance Handbook, to help you get the most out of your mentorship experience.

Build Connections that Last a Lifetime

During the school year, you’ll periodically meet with your mentor in person and stay in touch by phone, email, and/or text messaging. For many students, the mentor relationship endures long after the school year ends.

Mentors work at Top Organizations


Senior Consultant

Jennifer Bendfeldt, MHA ’11, has spent the last 12 years working in healthcare in operations, technology, and clinical capacities. She is known for her ability to empathize with various stakeholder groups and develop pragmatic, effective solutions for the collective needs of her clients.

During her tenure at ECG, Jenni has helped numerous organizations improve outcomes through the use of technology. She recently led a two-year engagement for a health system that received a grant to implement tools/processes that would improve the coordination of care for patients in the region. To pinpoint the project focuses, Jenni guided a team of clinical, IT, and operational stakeholders in identifying and prioritizing breakdowns in care coordination, then engaged 15 collaborating organizations to develop and implement processes for exchanging electronic CCDAs through the state’s HIE.

Clients recognize Jenni for her ability to assess their situation and articulate how industry trends or regulatory changes—such as the shift toward value-based care, new digital health technology, or alternative reimbursement models—will impact them. As a highly skilled facilitator of change management, she works closely with the right stakeholders and leaders from an organization to develop innovative solutions that support their future goals. Prior to joining ECG, Jenni started her career as a nutritionist at the Nebraska Heart Institute, then worked as an administrative intern and EHR analyst at Tufts Medical Center.

President and CEO

As President and CEO of Mount Auburn Hospital, Jeanette Clough, MHA '96, oversees a $400 million annual budget and guides 3,000 staff and 1,000 physicians and residents. Clough transformed Mount Auburn from a fiscally ailing institution into one of financial stability, while improving safety and quality, as well as patient and employee satisfaction.

Clough credits her success in part to her Suffolk experience. "Suffolk’s blend of public administration, health administration, and business courses mirror the conditions under which I now practice," says Clough, who is also a board member of the American Hospital Association. Since graduating, Clough has remained a valued guest lecturer and adviser to the program, as well as a Suffolk University Trustee.

Executive Director

Timothy Lynch, MBA/Health '07, is responsible for the overall operations for six outpatient practices and works with more than 75 physicians and trainees in the Department of Neurology at Brigham and Women’s Hospital.

"While I don’t provide care to patients, I do help make that care possible. And at the end of the day, I really feel good about what I’ve done," says Lynch.

VP of Quality, Compliance & Regulatory Affairs

Karen Nelson, MPA/Health ’87, has an extensive background in leading healthcare organizations. At Partners Continuing Care, she promotes a corporate culture that fosters ethical business behavior and ensures compliance with laws and regulatory requirements. She works with PCC management and quality leaders across the four hospitals, two skilled nursing facilities, 23 outpatient sites, and the home-care agency to bring standardization and best practices to the measurement, improvement and sustainment of patient and organizational quality outcomes.

 

At Suffolk, you’re more than just a student. You’re part of a professional community.

You have access to an expansive network of healthcare leaders, and we help you build lasting connections with people who matter.

Professional Organizations

The  American College of Healthcare Executives (ACHE)  has more than 40,000 members worldwide, ranging from experienced healthcare executives to students who are new to the field. ACHE's established network of more than 80 chapters provides access to networking, education and career development at the local level. As an ACHE member, you’ll be automatically enrolled in the Massachusetts chapter, which has over 700 members.

You’ll have access to scholarships, fellowships, internships, career-development resources, and industry events, including the Congress on Healthcare Leadership in Chicago. The ACHE Early Careerist Network also provides social, networking, educational, and mentoring opportunities geared specifically toward students and junior healthcare executives.

The  Institute of Healthcare Improvement  is a small organization with a big mission: to improve the quality of healthcare. Our student members have attended major conferences, including the IHI Annual National Forum on Quality Improvement in Health Care. The chapter has also organized guest talks from distinguished leaders, including former Senior Vice President and Chief Strategy Officer of Blue Cross Blue Shield of Massachusetts and IHI board member Vinod Sahney.

Employment Rates

In 2013-2015, 88 MHA students earned their degrees. Seventy-six, or 86 percent, were employed in healthcare when they graduated. Five others, or 6 percent, were employed in healthcare within three months of graduation. Two were returning to their home countries to seek employment in healthcare, one was applying to PhD programs, one was attending to her young child, and four did not have employment in healthcare within three months of graduation.

2013
In 2013, 34 students earned their MHA degrees, and 79% were employed in healthcare at the time of graduation. An additional 9% were employed in healthcare within three months of graduation. Total employment of the 2013 graduates in healthcare was 88% within three months of graduation.

2014
In 2014, 31 students earned their MHA degrees, and 94% were employed in healthcare at the time of graduation and an additional person, or 3%, was employed in healthcare within three months of graduation. Total employment of the 2014 graduates in healthcare was 97% within three months of graduation.

2015
In 2015, 23 students earned their MHA degrees, and 87% were employed in healthcare at the time of graduation. An additional person, representing 4%, was employed in healthcare within three months of graduation. Total employment of the 2015 graduates in healthcare was 91% within three months of graduation.

In 2016-2017, 66 MHA students earned their degrees, and 51 (77%) were employed in healthcare when they graduated. The others have pursued different paths and some were not able to secure employment in healthcare within three months after graduation, as described below.

2016
In 2016, 36 students earned their MHA degrees, and 28 (78%) of them were employed in healthcare at the time of graduation. Two graduates (5.5%) were employed outside of healthcare within three months of graduation. Two graduates (5.5%) were employed in healthcare within four months of graduation. One graduate (3%) started advanced dental training after graduation, and three graduates (8%) were not employed in healthcare for several months after graduation. Two of those graduates are from India and require visa sponsorship. Total employment of the 2016 graduates in healthcare was 83% within four months of graduation.

2017
In 2017 (this includes January and May graduates), 30 students earned their MHA degrees, and 23 (77%) were employed in healthcare at the time of graduation. One graduate (3%) is entering a second master’s degree program at Suffolk University in September 2017. One graduate (3%) continued his work as the marketing director for a consultancy and education organization that does not focus on healthcare. Five graduates did not have employment three months after graduation and they are all from India, so they all require visa sponsorship.

Employers

  • Accenture PLC
  • Athenahealth
  • Atrius Health
  • Beth Israel Deaconess Medical Center
  • Beth Israel Deaconess-Milton Hospital
  • Blackstone Valley Community Healthcare
  • Boston Children’s Hospital
  • Boston Children’s Cancer and Blood Disorders Center
  • Boston Medical Center
  • Bowdoin Street Health Center
  • Brigham and Women’s Hospital
  • Brigham and Women’s Faulkner Hospital
  • Cambridge Health Alliance
  • ChenMed
  • Children’s Hospital of Philadelphia
  • Codman Square Health Center
  • Country Club Heights
  • Coventry Health Care
  • Dana-Farber Cancer Institute
  • ECG Management Consultants
  • Element Care
  • Epic
  • Greater Lynn Senior Services
  • Hallmark Health Systems
  • Harvard Vanguard Medical Associates
  • Healthcentric Advisors
  • International Medical Center-Jeddah
  • Johns Hopkins Aramco Healthcare (JHAH)
  • Joslin Diabetes Center
  • King Faisal Specialist Hospital & Research Centre
  • King Hamad University Hospital
  • Lahey Health
  • Lahey Physician Community Organization
  • Long Term Solutions
  • Massachusetts College of Pharmacy and Health Sciences
  • Massachusetts General Hospital
  • Massachusetts General Physicians Organization
  • Massachusetts Medical Society
  • Massachusetts Mental Health Center
  • Meditech
  • Milford Hospital
  • Mystic Valley Elder Services
  • Mount Auburn Hospital
  • Neighborhood Health Plan
  • New England Baptist Hospital
  • New England OB-GYN Associates, Inc.
  • New England Quality Care Alliance
  • Newton-Wellesley Hospital
  • Partners Healthcare System, Inc.
  • Partners HealthCare at Home
  • Partners Research Management
  • RADNET
  • Saint Mary’s Hospital
  • SEI.COM
  • Santa Cruz Community Health Centers
  • South Boston Community Health Center
  • Spaulding Rehabilitation Hospital
  • Steward Health Care System
  • The Dimock Center
  • The Stone Institute
  • Tufts Health Plan
  • Tufts Health Plan – Network Health
  • Tufts Medical Center
  • Tufts University School of Dental Medicine
  • US Department of Veterans Affairs
  • UMass Memorial Medical Center
  • Vertex Pharmaceuticals
  • Wentworth Douglas Hospital Seacoast Cancer Center
  • Whittier Street Health Center