Employee O365 Migration

Faculty/Staff Email Migration to Microsoft Cloud

O365 apps & OneDrive FAQ [PDF]
Setting up iPhone/iPad on O365 [PDF]

Email quotas will be increased by 25x to 50GB and 1TB of OneDrive.

Over the next few months, all employee email, calendar and contacts will be moved from our on premise Microsoft Exchange email servers to the Microsoft Office 365 cloud. The move will combine our student, faculty and staff emails in a single system, allowing for better collaboration between students and employees.

The new system, known as Office 365, will provide you with the following:

  • Increased mailbox size from 2 to 50 Gigabytes of email storage
  • Access to Microsoft OneDrive, a cloud based storage service with 1 Terabyte of online storage

Your username, password, and email address will remain the same.

When Migration Is Complete

If you are using Outlook close Outlook and restart.  An authentication box asking you to enter your password will appear, and [email protected] should automatically populate

If Using UMail

Open a Browser and type the new email url: O365.suffolk.edu (the letter "O" - not a zero).  This will replace the umail.suffolk.edu login with existing credentials.

Settings on Phone

  • When Migration is complete, a pop up window might appear
  • Cancel out of this window
  • Delete the current account on your phone

For iPhone, Under Settings

  • Go to Passwords & Accounts
  • Select Suffolk email account (might be Exchange)
  • Scroll to the bottom
  • Click Delete Account to delete old email account

For Android, Under Settings

  • Click Accounts (might be Users & Accounts)
  • Select Suffolk email (might be listed as Exchange)
  • You should see a Remove Account option at the bottom
  • If not, click on the 3 dots in the top right corner and then Remove Account

Add a New Account

For iPhone/iPad

  • Go to Passwords & Accounts
  • Add Account
  • Click Exchange
  • Type full Email address (e.g.: [email protected])
  • Click Next
  • Click Sign in
  • The ADFS screen will appear with email address populated
  • Remove the @suffolk.edu (keep username e.g.: jdoe)
  • Type password
  • Click Sign in

For Android

Mac Users

  • After migration you will receive a popup, click "Allow"
  • After clicking Allow, another popup will appear
  • Click "Yes"
  • Delete adm.suffolk.edu\ from the username field and replace with [email protected] (e.g.: [email protected])
  • Enter your password then click "Ok"

Enter Account Information

  • The ADFS screen will appear
  • Remove @adm.suffolk.edu, leaving only the username
  • Enter your password then click "Sign In"
  • Some versions of the MAC OS might popup an Exchange window
  • Be sure to fill in username as: [email protected] (e.g.: [email protected])

Frequently Asked Questions - Office365 Email & Migration

  • Why is email being moved to the cloud?
    • Moving to the cloud has many benefits: more space, less expensive, more collaborative tools, always up to date, etc.
  • What is the O365 email quota?
    • 50GB
  • Will all items in my Inbox/Sent Items/Folders be moved?
    • Yes
  • I forward my email, will my forward rules remain?
    • Yes
  • Will I lose any email?
    • No
  • Will my address lists work in Office365?
    • Yes
  • What is my Office 365 username?
    • Your Office 365 username is the same as your current Suffolk Username.
  • How do I access Office 365?
  • What's the impact to my personal copy of Office on my personal computer?
    • You will now have access to install Office apps on 5 devices.
  • How do I reset my password for Office 365?
  • What happens to my local archived email?
    • Local archive files (.pst) will remain local on your machine.
  • What happens to junk/spam folder?
    • Junk/Spam will go to your Junk Folder. Be Sure to check for any emails in this folder.