Coronavirus Health Advisory
Recent Events and Racial Trauma
CHW is holding all individuals and communities impacted by systemic racism and resulting violence and discrimination in our hearts. We are here to support students as they work on personal and societal levels to address the traumatic impacts of racism, oppression, and injustice. If you are a student and experiencing distress related to the ongoing violence toward Black-identified individuals or the impact of resulting protests and unrest, CHW staff are here for you. We are ready to listen to you, support you, talk about self-care options for coping with racial trauma, and help you identify healing spaces. Taking care of your emotional and physical well-being is critical at this time.
Should you want to make a counseling or medical appointment, please see additional information on this page or call 617-573-8226. You may also be interested in CHW and other self-help pages which provide information about racial trauma and coping as well as information about local community groups and educational resources. Students wanting to connect with other students who share a similar identity may want to reach out to the Center for Student Diversity Inclusion which is working with student groups to create spaces for processing and support. The Suffolk Interfaith Center is another campus resource available to students seeking spiritual support.
Suffolk University and CHW are committed to providing support and lifting the voices of those impacted by structural racism and violence. You are not alone.
Make an Appointment
For counseling appointments, please call 617-573-8226. For medical appointments, please use https://studenthealthportal.suffolk.edu/ to schedule a same-day telehealth visit.
Hours - Updated March 18, 2020
Monday – Friday: 9 a.m. – 5 p.m.
Due to COVID-19 and associated public health concerns, Counseling, Health and Wellness offices will be offering primarily telehealth appointments for all medical concerns. CHW will be able to offer face-to-face medical visits for services that require it (immunizations, blood-draws, and certain types of medical exams) ONLY after a telehealth visit has been conducted in the case of an acute medical concern, or after a phone screening has been completed in the case of an immunization need.
Students must schedule a telehealth appointment for the same day with a CHW medical provider through the student health portal. The schedule opens up for same day appointments at 8 a.m. everyday, Monday – Friday. The time which a student chooses through the portal is the time the student will receive a call from the medical provider. If a face-to-face visit is necessary, and the medical provider deems it safe and appropriate, the student will be assigned a time to come to the CHW clinic in-person. Students may also be referred to off-campus providers for in-person services as appropriate.
Students are responsible for forwarding their preferred phone number by sending a secure message to the CHW medical provider with whom they have scheduled a telehealth appointment via the student health portal. CHW medical providers will provide Zoom links for video-appointments via secure message to the student as needed.
After Hours Non-Emergency Medical Care
Partners Urgent Care
137 Stuart Street, Unit A-7
1285 Beacon Street
Emergency Medical Care
CHW Counseling clinicians provide telehealth services using confidential Zoom technology. Services include same-day crisis appointments, short-term individual counseling, and, by referral after an initial counseling intake, visits with the CHW psychiatric nurse practitioner and/or CHW Case Manager.
CHW Counseling providers are licensed in Massachusetts and can only provide treatment to students living in Massachusetts. Students in the US but studying remotely may schedule a Consultation appointment with a counselor to discuss their needs and receive assistance with referral to providers in their local community.
Please call 617-573-8226 to schedule all types of counseling appointments. Students may access immedidate crisis assistance in-person by coming to CHW; in-person services are reserved for crisis appointments only. To access mental health support after hours or on the weekend, call 617-573-8226 and follow the prompts.
If you are experiencing an immediate mental health emergency, please call SUPD at 617-573-8111 (on-campus), 911 (off-campus) or proceed to your nearest hospital emergency room.
The Wellness Resource Center remains closed until further notice to COVID-19. CHW Wellness staff and the SUPERS (peer educators) will be offering virtual wellness spaces and ongoing virtual programming throughout the year.
TAO Self-help is not counseling. It is a set of self-help/self-guided resources that students may find helpful in managing different life stressors. Suffolk students seeking counseling services are welcome to contact Counseling, Health & Wellness (CHW) at 617-573-8226. Learn more.
COVID-19 Coping Session
TAO has created a new Covid-19 coping session and put their mindfulness library on their public web site. Access is free for TAO and non-TAO users.