Emergencies

Medical Emergencies

On-Campus

Any student experiencing a life-threatening medical emergency should call 911 AND Suffolk University Police at 617-573-8111, or, go to your nearest hospital emergency room:

• Massachusetts General Hospital ER
  55 Fruit Street, Boston (closest to campus)
• Tufts Medical Center ER
  800 Washington Street (between Arlington+Stuart Streets), Boston

Non-Emergency Urgent Care centers located near campus

Off-Campus

Students off-campus should call 911 or go to your nearest hospital emergency room.

Mental Health Emergencies

Any student experiencing a mental health emergency during business hours should come to CHW (73 Tremont Street, 5th Floor). Students with an urgent need to speak with a counselor during business hours should come to CHW between 11 a.m. – 5 p.m. Telehealth visits for students located in Massachusetts can be arranged by calling CHW at 617-573-8226.

After hours, all students (regardless of location) have access to mental health professionals through ProtoCall, a nationally recognized mental health organization for college students. Counselors are on call to respond to urgent and/or crisis needs with students anytime CHW is closed. Students should call CHW’s main number 617-573-8226 to be connected to a counselor who can help.

Life-Threatening Emergencies

• On-Campus: Call Suffolk University Police at 617-573-8111.
• Off-Campus: Call 911 or go to the nearest local emergency room.

Community Crisis Lines

• National Suicide and Crisis Hotline: Dial or text 988.
• Steve Fund (crisis text support for BIPOC students): Text “STEVE” to 741-741
• Trevor Project (LBGTQIA+ students): 866-488-7386 OR text “START” to 678-678
• Massachusetts Behavioral Health Help Line (BHHL): 833-773-2445
• Mobile Crisis Intervention for Students with MassHealth or Uninsured: 1-877-382-1609.