Services and Appointments

Medical Services

Our healthcare services and programs are available to all registered Suffolk University students and include:

  • Physical exams
  • Diagnostic testing and blood work
  • Treatment of acute illness and injury
  • Prescriptions when appropriate
  • Vaccine administration, including flu shots
  • Testing, diagnosis and treatment of STDs
  • Contraceptive management, pregnancy testing, counseling and emergency contraception
  • COVID-19 related services
  • Preventative healthcare
  • Health education, including nutrition and concerns about disordered eating
  • Sports physicals and other routine exams
  • Travel guidance
  • Screening services, including tuberculosis testing/PPD
  • Referral to specialty medical practices in the Boston area

Medical Appointments

To schedule a medical advice phone visit, a same day sick visit, or a non-urgent medical visit with a CHW medical provider, go to the student health portal and follow the instructions found there. Same-day appointment slots become available at 8:00 a.m. every day, but several types of appointments can be made in advance (no more than 72 hours). Medical advice phone visit and medical appointments are conducted Monday – Friday 9:00 a.m. to 5:00 p.m.

In the case of a medical advice phone visit, the student will receive a call from the medical provider at the time they have chosen. If a face-to-face visit is necessary, and the medical provider deems it safe and appropriate, the student will be assigned a time to come to the CHW clinic in-person. Students may also be referred to off-campus providers for in-person services as appropriate.

In the case of a same day sick visit or a non-urgent medical visit, the student may receive a call in advance of the time they have chosen to come to the clinic to answer some screening questions.

Students are responsible for providing their preferred phone number by sending a secure message to the CHW medical provider with whom they have scheduled a medical advice phone visit via the student health portal. CHW medical providers will provide Zoom links for video-appointments via secure message to the student as needed.