Internet Access / Wireless Access

Roam free with Suffolk University’s wireless network. All buildings on the Suffolk campus allow students, faculty, staff, and sponsored guests to access wireless network resources.

Students with compatible laptops, smart phones, and other hand-held devices can roam within a wireless network service area and have access to the Internet, network printers, and their email. Faculty and staff have the same access as students as well as to network resources such as; mainframe applications, shared folders, and more.

Internet Access Wireless Access

For instructions for connecting to Suffolk University's wireless network using Windows- and Mac-based laptops, iPads, and common smart phones, please see the Wireless Setup Instructions and general information in our wiki: SU WPA2 Secured Wireless Network Documentation

Campus departments or groups may sponsor wireless access to the campus network for designated campus visitors. To request visiting user access, a sponsor employed by Suffolk University must submit a Sponsored Visitor Wireless Access Request Form. Each request must be made three (3) days in advance of the desired start date to accommodate processing time. The sponsor will be notified of the visitor's wireless user name and password via e-mail. See the instructions on the following page for assistance connecting to the guest wireless network. For questions about wireless access at Suffolk University, please contact the ITS Service Desk at (617) 557-2000.

If you fail to reconnect after several unsuccessful login attempts, just “forget” the WPA2 networks and then re-add them. You should now be able to connect.

Cordless telephones and other devices that use the 2.4 GHz frequency can disrupt wireless internet service. If you are considering purchasing a cordless telephone, please make sure that it uses the 5.8 GHz or 900 GHz frequencies.

Adding wireless routers, switches, hubs or other unsanctioned network expansion devices can disrupt network service to classroom, research, residential and administrative venues. In addition, unsanctioned devices expose the University network and its data to virus, worm and denial of service attacks. For these reasons, the Appropriate Use Policy prohibits connection of personal, private or departmental switches, routers, wireless access points or DHCP-serving devices to centrally-managed network segments.