Sepideh Kaffash, PhD

Assistant Professor, Information Systems and Operations Management

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Professor Kaffash teaches Data and Decision Analysis, Solving Business Problems Using Advanced Excel and Predictive Analytics. Her research interests include a wide range of topics including efficiency and performance measurement, application of big data algorithms in transportation, finance and insurance industry performance. Her work has been published in journals such as European Journal of Operational Research, Annuals of Operations Research and International Journal of Production Economics.

Before joining Suffolk, Professor Kaffash was a researcher and part-time instructor at University of Massachusetts, Boston. She taught Managerial Statistics and Introduction to Information Systems at College of Management. Previously, she was the Financial Trade Manager, Director of Credit Risk Analytics at Bank Melli, the largest bank in Iran.

Professional Activities

  • Associate Editor, Decision Analytics Journal at Elsevier (2023- )


Recent Intellectual Contributions

Kaffash, S., Nguyen, A. T., & Zhu, J. (2021). Big data algorithms and applications in intelligent transportation system: A review and bibliometric analysis. International Journal of Production Economics, 231, N.PAG.

Kaffash, S., Azizi, R., Huang, Y., & Zhu, J. (2020). A survey of data envelopment analysis applications in the insurance industry 1993-2018. EUROPEAN JOURNAL OF OPERATIONAL RESEARCH, 284(3), 801–813.

Kaffash, S., Aktas, E., & Tajik, M. (2020). The impact of oil price changes on efficiency of banks: An application in the Middle East oil exporting countries using SORM-DEA. RAIRO -- Operations Research, 54(3), 719–748.

Kaffash, S., Kazemi Matin, R., & Tajik, M. (2018). A directional semi-oriented radial DEA measure: an application on financial stability and the efficiency of banks. Annals of Operations Research, 264(1/2), 213–234.

Kaffash, S., & Marra, M. (2017). Data envelopment analysis in financial services: a citations network analysis of banks, insurance companies and money market funds. Annals of Operations Research, 253(1), 307–344.

Tajik, M., Aliakbari, S., Ghalia, T., & Kaffash, S. (2015). House prices and credit risk: Evidence from the United States. ECONOMIC MODELLING, 51, 123–135. 

Intellectual Contributions

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Courses Taught

ISOM201: Data and Decision Analysis
ISOM330: Applied Predictive Analytics
ISOM801: Solving Business Problem Using Advanced Excel

Professional Links

LinkedIn | Google Scholar

Degrees/Professional Certifications

  • PhD, Brunel Business School, London
  • MS, Iran Banking Institute, Iran
  • BS, Azad University of Mashhad, Iran