Applying for your Tarjeta Transporte Público

Public transportation in Madrid is safe, reliable, and cheaper than in many other big cities. It’s also easy to navigate. If you’re going to be in Madrid for at least a month, the best and cheapest option to move around is the tarjeta transporte público, or TTP. It only costs 20€ per month if you’re under 26 (plus 4€ for the card itself).

If you don’t want a TTP, but still want to use public transport, you can buy a “bono multi” for 2.50€ and top it with 10-ride passes which cost 12.20€. You could also buy single tickets for 1.50€-2.50€, but you’ll find this gets expensive fast. For more information, see the Madrid Public Transport website.

Advantages of the TTP

  • 20€ per month is almost certainly less than you would pay buying single tickets or 10-ride passes
  • It is valid for 30 days from the moment you start using it, not by calendar month
  • In case of theft or loss of the card, you can recuperate the remaining credit
  • It’s contactless, does not get demagnetized, and is quick and easy to validate
  • You don’t need to worry about carrying cash for tickets
  • You can easily budget the amount you’ll spend on transportation
  • You don’t need to pay the 3€ extra fee every time you travel to/from the airport
  • You get a discount on Madrid’s bike rental system

Ways to Get your TTP

There are two ways for you to apply for your TTP:

  • Online
    Apply for it online and get it by mail in two weeks. You’ll need a passport-style photo, photo of your main passport page, and a valid credit card. If you do this in advance, you’ll have your pass ready by the time you arrive to Campus
  • In-Person
    Once you arrive in Madrid, make an appointment through our partner CityLife Madrid, visit the transportation office, and receive your card on the spot. For your appointment, you’ll need your passport

Once you have your TTP, you need to put credit on it. You can do this in the ticket machines at any Metro station. You can pay with cash or card. Be sure to get your receipt!

Follow these instructions to apply for your card. We encourage you to request it 2-4 weeks before your arrival in Madrid, so you can use it as soon as you get here.

  1. Go to the TTP Application
    When the page asks you about cookies and data protection, click “Aceptar y Continuar”
  2. Select “Quiero obtener una Tarjeta Transporte Público”, then click “Aceptar”
    When the pop-up appears regarding data protection “Información sobre Protección de Datos,” click “Cerrar”
  3. If you’re under 26 years old, click “El solicitante tiene entre 7 y 25 años”. If you’re 26 or over, click “El solicitante tiene 26 años o más”, then click “Aceptar”
  4. Validate your Identification
    1. Where it says “Tipo de Documento,” choose “Pasaporte"
    2. Where it says “Documento,” first choose your country code
      Please Note: the listing for the USA is found with countries beginning alphabetically with the letter E 
    3. Type your passport number and click “Aceptar”
  5. Solicitar tarjeta o cita previa: Click “Iniciar solicitud on-line”
  6. Fill in the request form with the following details. When you have finished, press “Siguiente”
    • Nombre: First name
    • Apellido 1º: Your first last name (most Americans only have one)
    • Apellido 2º: Second last name, if you have one
    • Correo electrónico: Email. Please use the Madrid student life email address as the contact email
    • Por favor, confirme su correo electrónico: Confirm email
    • Fecha Nacimiento (Día, Mes, Año): Date of birth (Day, Month, Year)
    • Teléfono 1: Phone number. Please use 606432319 as the number
    • Teléfono 2: Second phone number.Not applicable, you can skip this field
    • Domicilio de envío de la Tarjeta de Transporte: TTP mailing address. You’ll use Suffolk Madrid Campus’ address
      • Provincia: Madrid
      • Municipio: Madrid
      • C. Postal: 28003
      • Tipo vía: Calle
      • Nombre vía: Vina
      • Nº: 3
      • Portal: (leave blank)
      • Escalera: (leave blank)
      • Piso: 0
      • Puerta: (leave blank)
      • Complemento al domicilio: (leave blank)
  7. Upload a passport-style photo of your face. Make sure the photo is a good quality photo of only of you, recently-taken, in color (with a light background), and that you’re not wearing glasses
  8. Once it’s uploaded, the program may ask you to crop the photo, and confirm the crop by clicking on “Recortar área seleccionada”
  9. Upload a photo of the main page of your passport. Valid formats are .gif, .png, .jpeg, .jpg, .bmp, .doc, and .pdf
  10. Scroll to the bottom of the page and tick the box next to “Autorizo a los Servicios…”, then click “Siguiente”
  11. Where it asks you “Manifiesto mi deseo…” select NO. And where it asks you to “El firmante de esta solicitud…”, check the box
  12. Make sure all the details listed in the box are correct
  13. Write your name as it appears on your credit card, then click “Siguiente”
  14. Input your credit card details, then press “Submit”
  15. Once the transaction has been approved, press “Continuar.” You will be returned to the TTP page
  16. Click “Guardar hoja de solicitud”, which will download a receipt of your application. This will be helpful in case there’s a problem with your card (though that’s unlikely)

You’re done! Your TTP will be sent to Campus, and SUMC staff will make sure you get it when you arrive.