Service Requests

Providing safe, attractive, well-functioning, and sustainable facilities for the Suffolk community and our visitors.

Work Order Requests

For issues or assistance with heating/cooling, cleanliness, plumbing, electricity, and other repairs/maintenance.

Please submit a work request:

For urgent maintenance work orders, please call:

  • 617-573-8110 during normal business hours
  • or 617-573-8111 on nights and weekends to reach SUPD

Once submitted, if you have a general inquiry regarding your work order, please call 617-573-8110.

If you are unfamiliar with how to submit a work order read our instructions on How to Submit a Maintenance Request [PDF].

Event Setup Requests

Event setup requests should be submitted at least five business days before your event.

If you are unfamiliar with how to submit an event work order, download our guide [PDF].

If you are in need of diagrams or would like to discuss room setup options for your particular event, please email the Conferences & Events office.

Submit a work order: FS Direct (School Dude).

Rental Company Option

If you need additional tables or chairs that our department cannot provide for your event, you may contact an outside vendor at each department's own expense.

Signage Requests

If you have a signage inquiry please reach out to the Facilities Department by email. If the signage inquiry is for Sargent Hall please reach out to Janine LaFauci.

Student Locker Requests

Lockers are available through the Facilities Operations office free of charge for currently enrolled undergraduate and graduate students. All lockers will be distributed on a first come, first serve basis.

To request a locker, please bring your valid student ID to our main office in 150 Tremont Street sub-basement. Lockers will be assigned Monday through Thursday, 9:30 a.m. - 12 p.m.

Be sure to review Suffolk University's Locker Procedures [PDF].

Locker Locations

  • Samia Academic Center: Basement, 2nd, and 3rd floors
  • Sawyer Building: 9th floor