Mujde Yuksel, PhD

Associate Professor, Marketing; Director, Master of Science in Marketing Program

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Biography

Dr. Mujde Yuksel is a consumer behavior researcher with a special focus on digital consumption and sports and entertainment marketing. She has authored several publications at various business journals, (e.g., Journal of Marketing Management, Journal of Business Research, and Sport Management Review). She is currently an Associate Editor at Journal of Consumer Marketing.

As an educator, in addition to her expertise in sports marketing, she has exclusively taught project-based courses that focus on how consumer insights shape decision-making in marketing. As an advocate of customer centricity, she concentrates her teaching on customer experience (CX) and design thinking.

She enjoys collaborations with organizations for her research such as the NFL and teaching with SiriusXM and Grubhub initiatives. She is currently participating in the Collective Think Tank, a global consortium created by Wasserman to raise visibility of women and drive inclusion in sports, entertainment, and culture. She also sits on the Board of Directors of the Merrimack Valley YMCA.

Prior to pursuing a career in academia, she worked as the sponsorship coordinator for the 2010 FIBA World Championship. She was previously a professional basketball player and served in the Turkish National Team. She was also an official Nike Athlete during her professional sports career.

Honors and Recognitions  

  • Top 10% Most Downloaded Paper 2018-2019, Journal of Consumer Behaviour, Wiley
  • SBS Research Grant, 2018, Suffolk University Sawyer Business School
  • NCAA Graduate Student Research Grant, 2012-2013, NCAA Research Committee

Professional Activities

  • Associate Editor, Journal of Consumer Marketing, 2020-present
  • Editorial Review Board, Journal of Consumer Marketing, 2016-2020
  • Track Co-Chair, 2016 Academy of Marketing Science Conference, 2015-2016
  • Member, The Collective Think Tank, Wasserman, 2021-present
  • Member, Board of Directors, Merrimack Valley YMCA, 2021-present

Publications

Recent Intellectual Contributions

Yuksel, M., Milne, G., & Smith, A. (2021). Fantasy sports and beyond: Complementary digital experiences (CDXs) as innovations for enhancing fan experience. Journal of Business Research, 134, 143-155.

Yuksel, M., Smith, A., Smith, R. S., Bicen, P., Wilson, E., & Weiner, J. (2021). Student interest in client-sponsored projects: The quest for engagement in marketing research courses. Journal of Marketing Education.

Yuksel, M., Darmody, A., & Venkatraman, M. (2019). When consumers own their work: Psychological ownership and consumer citizenship behaviour on crowdsourcing platforms. Journal of Consumer Behaviour, 18(1), 3-11.

Darmody, A., Yuksel, M., & Venkatraman, M. (2017). The work of mapping and the mapping of work: Prosumer roles in crowdsourced maps. Journal of Marketing Management, 33(13-14), Pages 1093-1119.

Yuksel, M., McDonald, M. A., Milne, G. R., & Darmody, A. (2017). The paradoxical relationship between fantasy football and nfl consumption: Conflict development and consumer coping mechanisms. Sport Management Review, 20(2), 198-210.

Yuksel, M., & Labrecque, L. I. (2016). Digital buddies: Parasocial interactions in social media. Journal of Research in Interactive Marketing, 10(4), 321-337.

Yuksel, M., Milne, G. R., & Miller, E. G. (2016). Social media as complementary consumption: The relationship between consumer empowerment and social interactions in experiential and informative contexts. Journal of Consumer Marketing, 33(2), 111-123.

Yuksel, M., McDonald, M. A., & Joo, S. (2016). Cause-related sport marketing (CRSM): An organizing framework and knowledge development opportunities. European Sport Management Quarterly, 16(1), 58-85.

Press Article

Yuksel, M. (2021, July 29). The Digital Fitness Boom Is Closing Gender Gaps in Health and Wellness. Healthline Media.

Intellectual Contributions

Media Highlights

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Courses Taught

MKT877: Customer Experience (CX): A Neuromarketing Perspective
MKT499: Customer Insights and Decision Making
MKT426: Sports Marketing

Professional Links

LinkedIn | Google Scholar | Wikipedia Page | ResearchGate

Degrees/Professional Certifications 
  • Ph.D., University of Massachusetts-Amherst
  • MBA, Bahcesehir University, Istanbul, Turkey
  • BSBA, Marmara University, Istanbul, Turkey