Frequently Asked Questions

We hope you find answers to all of your orientation questions here. If you have more questions, please get in touch. We'd love to answer them for you.

Orientation FAQs

You can register for Orientation through your online applicant portal. There, you can check out our instructions for completing your registration.

First, make sure Suffolk has received your admission deposit; you can’t register for Orientation until you've made this deposit. If you’ve recently made your payment, please note that it takes three to five business days to process your deposit and set you up in our system. It’s a good idea to wait at least four days after making your deposit before trying to register for Orientation.

For virtual orientation you will receive log on information about the session you registered for 36 hours prior to your virtual Orientation.

What do I need to bring to virtual Orientation?

We recommend that you have a notebook and pen handy during your virtual orientation process.

Technology for Virtual Sessions

We are so excited to meet you during this virtual Orientation! We encourage you to participate in the small groups, live Q&A, chat rooms, and hangouts we have planned.

Before getting started, you will want to log into the Applicant Portal, where you registered for your Orientation session. Here you will find the link to access your virtual orientation, the name of your Orientation Leader, and your Academic Advising Time.

If you are a family member, your link to access virtual orientation will be emailed to you.

Set up Microsoft Teams

You will meet with your Orientation Leader and small group on Microsoft Teams.

  1. Log in using your Suffolk email (username@su.suffolk.edu) and password.
    Once you have logged in, you will see a welcome screen with the name of your respective Orientation Leader.
    If you are unable to log in, contact Suffolk ITS by email or at 617-557-2000.
  2. Click on the date of your respective session.
    You will begin to receive messages in this group that will help you stay connected with your Orientation Leader and Small Group throughout the summer!

Set up Zoom

Zoom will be used to for various breakout sessions, including meeting with an academic advisor.

  1. Download Zoom Navigate to suffolk.zoom.us and sign in with your Suffolk student email (username@su.suffolk.edu) and password.
    Family members will need to create their own Zoom account.
  2. Click “Edit” in the “My Profile” menu to change your name.
    When you log into Zoom, make sure that your first and last name is clearly stated on your profile.
    Family members - please change your name to your first and last name followed by your student’s full name in parenthesis. We want to ensure the safety and technology security of everyone involved in Orientation and this will help us identify you as a registered orientation participant.

Test your Platforms

Make sure your technology is ready to go with a microphone, speaker, and camera. On the day of your Orientation Session, we recommend logging into the Orientation at 10:45am to give yourself enough time to troubleshoot any potential problems.

Orientation is mandatory for all new first-year and transfer students. This is your only opportunity to attend Orientation and confirm your registration for the upcoming semester's classes. If you cannot attend, please contact us to discuss alternate arrangements.

We encourage that you to bring your family! There will be specific sessions for family to participate in during virtual orientation. Interested families can register for family orientation through their student’s account on the Admission portal.

We cannot permit guests unless they pre-register. Please keep in mind that your family members are invited to participate in family Orientation.

New students with a confirmed housing assignment for the upcoming semester will be able to move into their residence hall prior to the start of orientation. If you have questions or would like more information about University-sponsored housing, please contact Residence Life & Housing at 617-305-2500.

Yes! You will sign off from virtual Orientation with your course schedule after meeting individually with an academic advisor.

If you want to change your major, please contact the Office of the Registrar before orientation. This will help us pair you with an advisor who can address your specific interests and field of study.

All students must take this exam. Math is a fundamental element of your college education. Placing you in the right course helps ensure that you will have a positive experience instead of a frustrating struggle or boring revisit of material you've already mastered. If, for some reason, you cannot take the exam before Orientation, you'll have a chance to take it during your session.

Suffolk awards credit for AP, IB, and comparable examinations. Official results must be sent to the Office of Undergraduate Admission. If you have taken courses through a dual enrollment program, please have the college or university send your official transcript directly to Suffolk. Upon receiving your official results or transcripts, admission staff will review them and notify you of credit awarded. If your results are not received before Orientation, please bring a copy of the exams and/or courses you have taken.

To check your transcripts online, log on to your MySuffolk portal and follow the steps below:

  • Click on "My Applications"
  • Click on "New Admitted Students"
  • Click on "My Decision Letter"
  • There will be links on the left side of the screen for "My Transfer Credits" and "My Transfer Equivalency Report"

Before orientation, you must submit all transcripts and other records for previous credits earned at all previous institutions. This may include AP courses taken in high school, courses taken at the college level at any institution, and courses in which you are currently enrolled. If you have questions about transcripts, please contact Undergraduate Admission by email or 617-573-8460.

Tuition & Financial Aid FAQs

If you plan to attend Suffolk, you must submit your admission deposit before registering for or attending orientation. You can make this payment online. If you still have questions about your deposit, tuition, or bill, please contact the Office of the Bursar.

Tuition is due August 1.

The sooner, the better! While most loans are processed fairly quickly, it can take some time during peak processing periods. It’s wise to begin applying for your loan(s) as soon as you know you will have to borrow.

You'll be mailed an information packet containing details on finding a job, required paperwork and forms, how you'll be paid, a listing of all campus departments hiring student workers, and more. Students are typically hired during the first three weeks of each semester.

International Orientation FAQs

You can register for Orientation through your online applicant portal. There, you can check out our instructions for completing your registration.

Once you have registered for a virtual June orientation session you are automatically registered for the August in-person orientation session. No further action is required. More information about August in-person orientation will be sent out mid-August.

Incoming International students are starting Suffolk in the fall participate in virtual orientation Part One in late July and virtual orientation Part Two in late August.

All students are required to participate in (and complete both) Suffolk University's virtual orientation session Part One and Part Two.

You can register for Orientation through your online applicant portal. There, you can check out our instructions for completing your registration.

Once you have registered for a virtual July orientation session Part One you are automatically registered for the virtual August orientation session Part Two. No further action is required. More information about August virtual orientation will be sent out mid-August.

Starting at a new institution in a new country is an exciting adventure, not only for you, the student, but for your entire family! While it is not mandatory for family members to attend orientation, it is strongly encouraged. Orientation provides an opportunity for family members to learn about your academic program and requirements, get answers to financial questions, policies, and deadlines, understand academic and co-curricular resources, gain details about health, wellness, and safety, and more. We hope to see you there!

Suffolk's international family orientation program runs at the same time as, but separately from, student orientation. For family members, orientation offers an exciting opportunity to interact with skilled faculty and staff members who are committed to achieving excellence on campus.

Family Orientation FAQs

Your student can register you to attend virtual June and/or virtual August orientation through their applicant portal when they register themselves. If your student has already registered for virtual June orientation and would like to add you as a guest, they can contact us to update their registration.

Orientation registration is free for up to two family members.

Virtual orientation is one day only for family members, from 11:00 a.m. to 5:00 p.m. While some sessions are presented live, all sessions are recorded and available to view throughout your student’s orientation session. However, please encourage your student to log on at the designated time of their orientation session and engage fully in the required sessions.

Please contact Orientation & New Student Programs if you've already registered but cannot attend. You can also make changes to your registration up to 48 hours before your session by returning to the registration form or contacting us.

For virtual orientation we encourage you to have a note pad and a pen handy.

You will receive information pertaining to log on info regarding your virtual orientation in your Orientation registration confirmation email.