The Importance of an MHA Internship
Gain Experience at Top Healthcare Organizations
An internship is required if you don’t have professional experience in the U.S. healthcare system. As an intern, you’ll work closely with your supervisor and interact with staff and patients, gaining at least 400 hours of professional experience. You'll also attend classes that provide an academic framework for that experience.
In the past, our students have interned at a number of the top healthcare sites in the region, including:
- Beth Israel Deaconess Medical Center
- Boston Children’s Hospital
- Bowdoin Street Health Center
- Brigham and Women's Hospital
- Dana-Farber Cancer Institute
- Lahey HealthMassachusetts General Hospital
- Partners HealthCare
- South Shore Hospital
- Spaulding Rehabilitation Hospital
- Tufts Medical Center
Network with Leaders in Your Field
You’ll also build a strong network of leaders and managers in the healthcare field. For many students, the connections they make during internships last for years and open doors to career opportunities. In fact, many students have secured employment as a direct result of their internships.
What to Expect
Our students have worked in all areas of healthcare administration, including cardiology, neurology, orthopedics, surgery, pulmonology/rheumatology, pediatrics, oncology, ambulatory care, rehabilitative medicine, project management, data analysis, marketing, development/fundraising, and human resources.
Students Share Their Internship Stories
Bowdoin Street Health Center
Jen French is very familiar with Bowdoin Street Health Center (BSHC) in Dorchester, Massachusetts. That’s because she’s worked on its Community Health team for ten years and currently oversees its Wellness Center. But with the support of BSHC’s executive director, Philly Laptiste, MHA ’12, French used her internship to start working on the clinical side, looking for ways BSHC could improve its delivery of care.
“The internship gave me a really broad look at the ins and outs of the clinical side, where I maybe had some experience but not as in depth as the areas I typically work on,” said French. “So I got to see everything from providers to medical assistants to interpreters to nurses and how everything overlaps with our call center.”
Dana-Farber/Boston Children’s Hospital
Cancer and Blood Disorders Center
“The three months I was at Dana-Farber (DFCI) flew by because they were jam-packed with projects, shadowing, meetings, and administrative tasks," says Kathryn Bernardo.
Her main projects involved compiling a nursing discharge form and analyzing the financial impact of expanding the clinic’s hours. She also developed content for the global health website and gathered data on healthcare quality improvement.
“I am proud to say that one of my projects with the director of clinical operations turned into a full-time job offer in Pediatric Oncology.”
Tufts Medical Center
Department of Rheumatology, Allergy, and Immunology
One of Bri Lemkin’s responsibilities at this downtown Boston hospital was to implement a pilot study for a virtual interactive portal called Patient Pathfinder. She also did research for a mindfulness business plan, worked on a provider scheduling project, and shadowed a team in primary care.
“The internship definitely gave me a hands-on perspective on what it would be like to work on the administrative side, especially in operations specifically,” said Lemkin. “Which is nice, because I wasn’t planning on going into operations. But I think I’m going to move more toward the operations/management side of addiction studies. I’m definitely considering that as my career objective now.”
Shaikha Abdulla learned the value of patient satisfaction at Tufts Medical Center, where she analyzed patient wait time and clinical workflow to ensure that patients were content. “There is concern that when patients are not satisfied, they might not comply with the directions of the doctor,” she said.
She gained a big-picture perspective. “I was able to learn how the department was run from a business perspective,” she said, calling the experience “eye opening.”
“I learned more about the United States healthcare system in general, which might one day be applicable to the Middle East and my home country, the Kingdom of Bahrain.”
Healthcare Mentor Program
At Suffolk, you’re part of a large and growing healthcare community where you’ll receive one-on-one career counseling and support, even after you graduate.
With our Healthcare Mentor Program, you’ll be paired up with an experienced healthcare professional who can help you plan your career. Your mentor is selected based on your shared areas of interest and expertise. For instance, if you’re interested in hospital administration, you’ll be matched with a mentor who is a hospital administrator.
Learn From Experienced Professionals
Mentors share their experience and knowledge to help you integrate what you learn in the classroom with what happens in the workplace. We also offer resources, including the Mentor Program Guidance Handbook, to help you get the most out of your mentorship experience.
Build Connections That Last a Lifetime
During the school year, you’ll periodically meet with your mentor in person and stay in touch by phone, email, and/or text messaging. For many students, the mentor relationship endures long after the school year ends.
Mentors Work at Top Organizations
|Beth Israel Deaconess Medical Center||Lahey Health|
|Boston Children's Hospital|| Massachusetts General Hospital
|Boston Medical Center||Massachusetts Hospital Association|
|Brigham and Women's Hospital||Massachusetts Medical Society|
|Dana-Farber Cancer Institute||New England Baptist Hospital|
|ECG Management Consultants||Newton-Wellesley Hospital|
|Harvard Vanguard||Tufts Medical Center|