Faculty - Healthcare Administration

At Suffolk, your faculty are top-level healthcare experts. Full-time faculty are leaders in the healthcare field and are researching vital topics such as healthcare leadership, quality improvement and patient safety, and hospital efficiency to help you stay current in the latest healthcare trends.

Our adjunct professors work at some of the best healthcare organizations in Boston, and they hold a wide range of titles, such as executive director, registered nurse, director, manager, and chief information officer. These exceptional leaders bring their valuable experience into the classroom with engaging discussions, case studies, and site visits. They also leverage their professional networks to coordinate guest lectures and site visits.

Full-Time Faculty

Professor Gregg is the director of programs in Healthcare Administration and instructor of Healthcare Administration. Before joining Suffolk, he worked in government and politics, provided management consulting services to healthcare and nonprofit organizations, and served as director/CEO of a large health and wellness center. He is a member of the Board of Trustees of Community Health Programs in the Berkshires of Western Massachusetts, and he formerly served on the Board of Directors of the American College of Healthcare Executives (ACHE) of Massachusetts.

Professor Rivard is the chair of Healthcare Administration. Before embarking on his current work in healthcare management research and teaching, Professor Rivard managed ambulatory care services and facilities and served as administrator of a teaching hospital division. He has led improvements in patient care service quality, and developed policy and programs for a Massachusetts health insurer. Today, his teaching and research interests include leadership and management of healthcare quality improvement and patient safety.

Professor Al-Amin is an expert in Healthcare Administration. In addition to teaching about the US healthcare system, operations management and applied research methods, she helped launch the Global Travel Seminar to England where students visit several leading healthcare institutions, meet with executives, clinicians and policy makers, and learn how the UK became a global leader in clinical care. Her research interests include the structure and governance of healthcare delivery organizations, organizational theory, hospital-physician relationships,and organizational effectiveness.

Professor Martelli is an expert in evidence-based management. He also specializes in knowledge translation and behavioral models of risk, safety, and reliability. His dissertation examined how organizations belonging to a knowledge-sharing collaborative incorporate different types of evidence into strategic decisions at the top management level. He is a former doctoral fellow and current affiliated faculty member at the UC-Berkeley Center for Catastrophic Risk Management, where he has worked internationally at the cutting-edge of theory in high-reliability management, organizational resilience, and complex interdependent systems. 

Lecturers

Lecturer of Healthcare Administration

Professor Bowes, teaches the Leadership and Ethics in Healthcare Organizations course and co-teaches Healthcare Human Resources Management with Professor Lyons.

He is the Senior Vice President of Human Resources for Partners Healthcare System, where he provides leadership and expertise on human resource restructuring and labor relations issues. Bowes is also a Partners Healthcare International consultant and the corporate director of training programs, responsible for developing and implementing training throughout the Partners network, including the Massachusetts General Hospital, Brigham and Women’s Hospital, Spaulding Hospital, and Partners Corporate.

Previous to his work at Partners, Bowes managed the human resources department for two major business units at Harvard Community Health Plan (HCHP), supporting over 2,000 employees in eight locations. Initially hired by HCHP to lead the transition merger management team, Bowes was responsible for restructuring the Human Resources Department and providing critical oversight, leadership support, and guidance on union issues while meeting business objectives during contract negotiations.

Prior to HCHP, Bowes worked at Apollo Computer as their human resources manager. In this position, Bowes developed and managed a comprehensive human resources department to support four corporate divisions. He established the first employment department to meet aggressive staffing requirements, and developed and implemented a major outplacement program to meet restructuring objectives.

Bowes has taught graduate level courses in both the Human Resources Management and the Health Care Management specializations at Emmanuel College, and also at the University of Massachusetts Boston, where he was instrumental in developing the Human Resources Management Certificate Program. He was also an online instructor in both the undergraduate and MBA programs at Nichols and Lesley College.

Recipient of numerous awards, Bowes' latest research work focuses on Human Resources Management, and he is an active member of the Academic Advisory Board for McGraw Hill’s Education Division.

Degrees

Graduate Certificate, Northeastern University
EMBA, Suffolk University
BS, University of Massachusetts Boston

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Professor Corwin teaches Health Policy. She is currently a management consultant with expertise in strategy, marketing and policy. From brand-building for one of the nation’s most innovative hospital and medical centers, to her work at the forefront of online graduate education, Corwin has a powerful record of creating market share and first-rate branding and messaging for complex organizations undergoing great change.

A consultant for higher education and healthcare business and marketing clients, Corwin has worked as VP of Corporate Communications at Coverys, the nation’s fifth largest medical liability insurance firms where she led the rebranding of the company. Corwin also led marketing and communications for Northeastern University’s College of Professional Studies, a leader in online education for graduate professional degree programs.

Degrees

Doctor of Law and Policy, Northeastern University
MA, Communication Studies, Emerson College
BA, Communications & Theatre Arts, Public Relations at Heidelberg University

Lecturer of Healthcare Administration

Professor Conway co-teaches Innovation: The Future of Healthcare with Professor Gregg. She is a registered nurse and an alumnus of Suffolk’s Master of Healthcare Administration Program. She is the senior director of clinical development at Ziopharm Oncology, Inc. Previously, she served as a consultant to pharmaceutical and biotechnology companies, providing global clinical program management, vendor outsourcing, clinical budget development, clinical timeline development, and executive management.

Prior to consulting, Professor Conway worked at Shire Human Genetic Therapies, a biopharmaceutical company that develops new treatments for rare genetic conditions. From 2001 until 2010, she held several leadership roles at the company, most recently, vice president of Development Operations. At Shire, she was involved with clinical program management, business operations, medical writing, and data management. She led integrated cross-functional teams, resulting in three biologic license application/new drug application filings and subsequent approvals, as well as supplemental new drug applications that led to label changes. Before joining Shire, she spent nearly 20 years at Tufts Medical Center, where she served as a staff nurse, outpatient nurse coordinator, and clinical trials manager. During her time there, she oversaw 15 Phase II-IV studies within the Division of Gastroenterology.

In addition to her work in the healthcare field, Professor Conway is a member of the advisory board for the Medical Legal Partnership | Boston. MLP | Boston addresses the complex social determinants of patients’ health and ensures that low-income patients are able to meet their basic needs for food, housing and utilities, education and employment, healthcare, and personal and family stability and safety. She has given presentations around the world on various topics, including clinical trials management, women making a difference in healthcare innovation, Gaucher disease, hepatitis C, and the legal and ethical aspects of informed consent. Her clinical background and administrative experience provides valuable insight on the current and future challenges in the healthcare industry.

Degrees

MHA, Suffolk University

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Professor Holland teaches Healthcare Accounting and Healthcare Financial Management. He is Chief Financial Officer and Treasurer at Atrius Health, which is an Eastern Massachusetts-based multi-specialty, independent physician practice with nearly $2 Billion in revenues, 36 practice sites, and approximately 6,000 employees, including more than 800 employed and contracted physicians. In this role, he is responsible for developing strategy as well as direct oversight for payer and hospital contracting, revenue cycle operations, financial investments, real estate, financial accounting, and budgeting and forecasting. Prior to joining Atrius, he was a partner in the healthcare advisory practice at KPMG Consultants in Boston and founder and managing director at Wakely Consulting Group in Boston. Prior to that, he was Chief Financial Officer, and one of the initial startup team, at the Commonwealth Health Insurance Connector Authority in Boston. The Connector was the model for the health insurance exchanges that were later created nationwide under the Affordable Care Act. Mr. Holland has an MBA/Health from Suffolk University.

Degrees

MBA with a concentration in Healthcare Administration, Suffolk University
BS Business Administration, University of Lowell

Professor Laptiste teaches Population Health. She is Executive Director of the Bowdoin Street Health Center in Boston’s Dorchester neighborhood. The health center is part of Boston’s Beth Israel Deaconess Medical Center. Prof. Laptiste is an alumna of Suffolk’s MHA program and of Emerson College.

As Executive Director, Prof. Laptiste is responsible for all aspects of health center administration and operations. Population Health is at the core of her work—from the perspective of maintaining and improving the health of the people of Dorchester and from the perspective of overseeing population health assessment and reporting. Prior to becoming Executive Director, Prof. Laptiste served in several other roles at Bowdoin Street, including Manager of Community Health, Operations Manager, and Associate Director. Prof. Laptiste’s invaluable skill set includes operational management, strategic and budgetary planning, community engagement, and key constituency building.

"As a lifelong resident, I have been fortunate enough to observe and participate in positive changes in Bowdoin-Geneva,” she says. “I look forward to fostering new relationships while building on existing relationships between patients, staff, and community agencies. As we begin to think differently about how to care for our patients, working as a cohesive team will be crucial to continuing to foster positive changes in this neighborhood."

Degrees

MHA, Suffolk University
Bachelor’s Degree, Management and Organizational Communications, Emerson College

Lecturer of Healthcare Administration

Professor Lyons teaches Healthcare Human Resources Management. She is vice president of human resources and development at Northeast Hospital Corporation, which is part of Lahey Health System. She directs human resources support for 2,700 employees and guides workforce development.

The ability to successfully integrate human resources management directly into the pursuit of corporate strategic goals is the hallmark of Professor Lyons’ career. She offers deep insight into today’s complex, dynamic, and competitive industry that places exceptional demands on HR professionals. Administratively, it’s subject to federal and state regulations. Legal liability is a risk. It’s technology intensive, demanding highly specialized skills. Some workers are unionized. Workforce development is a high-stakes enterprise for the entire industry.

Professor Lyons gained her expertise over the course of 25 years, rising from an entry-level HR position to the top of her field. Her expertise now spans all HR functions and includes recruitment and staffing; employee relations and conflict resolution; leadership development; employee compensation, health services, and workers compensation; negotiating, interpreting, and ensuring compliance with union contracts; designing, developing, and delivering training programs; project management; policy development, implementation, and compliance; designing, developing, and implementing reduction-in-force programs; managing volunteer services; and developing and overseeing budgets.

At Northeast Hospital Corporation, which manages healthcare facilities north of Boston, Professor Lyons oversees design, development, and implementation of all employee-related programs, including compensation, benefits, employee/labor relations, training, and organizational development. She is the primary contact with the Massachusetts Nurses Association. As a member of several hospital committees, she addresses workplace violence, communications, recruitment and retention, and information management. She also oversees the management of the employee health program, volunteer services, the Child Development Center, and pastoral care. Another responsibility is designing, developing, and implementing programs to address clinical staffing shortages.

Before joining Northeast, Professor Lyons was human resources manager for Harvard Vanguard Medical Associates in Newton, Mass., supporting multiple locations and central clinical departments and ensuring consistency in the provision of human resources support. She trained staff to resolve issues related to employee relations, compensation, benefits, and recruitment. Working in union and non-union settings, she partnered with senior managers to develop HR training programs consistent with strategic business initiatives. Anticipating the potential for legal liability and ensuring compliance with federal and state laws was another responsibility.

Professor Lyons serves on the advisory board of the North Shore Workforce Investment Board.

Degrees

BA, Hartwick College
MBA, Suffolk University

Contact

Lecturer of Healthcare Administration

Professor MacNulty teaches Health Systems I. She is President of MacNulty Consulting, LLC, a healthcare management consulting firm that provides strategy and planning services to healthcare organizations.

Professor MacNulty is project director for Community Care Linkages, a Mass Home Care-sponsored initiative to link the Massachusetts Aging Services Access Points (ASAPs) network into the evolving healthcare delivery system in response to health reform. Under her direction, Community Care Linkages bridges the gap between the existing healthcare systems and long-term services and supports “whole-person” care for the elderly and disabled individuals.

Recently, she has been engaged by the National Council on Aging (NCOA) as a Learning Network Facilitator to identify collaborative opportunities for sustaining self management supports with community-based organizations and health care organizations, such as Pioneer Accountable Care Organizations, Patient-Centered Medical Homes, new Dual Eligible Plans, and Federally Qualified Health Centers.

Prior to starting MacNulty Consulting, LLC, Professor MacNulty served as senior principal and northeast region manager for Noblis, a nationally recognized science, technology, and strategy organization. She effectively combined her strategic planning, organizational development, and program design skills to manage a broad range of planning projects. Before working at Noblis, she was managing principal and owner of The Bristol Group, Inc., with responsibility for implementing firm-wide marketing activities, expanding the client base, and developing new service offerings.

In 2006, Professor MacNulty co-authored Strategies for Physician-Hospital Alignment: A National Study, sponsored by the American Hospital Association’s Society for Healthcare Strategy and Market Development (SHSMD). She has presented on this topic to a variety of national and regional associations, including the American College of Healthcare Executives (ACHE), American College of Physician Executives (ACPE), Healthcare Financial Management Association (HFMA), Baptist Leadership Institute, Missouri Healthcare Executive Group (MHEG), and New England Society for Healthcare Strategy (NESHS). She was co-editor of Noblis’ Horizons: Journal of the Center for Health Innovation that was published for three years. She was awarded “Healthcare Strategist of the Year” in 2007 by NESHS.

Degrees

MBA, Northeastern University
BA, George Washington University 

Contact

Professor Sedlak teaches Health Information Systems. Prof. Sedlak is currently Project Manager at athenahealth on the Emerging Services Customer Success team. In this role, she leads cross-functional project teams through implementation of information systems in the hospitals and health systems market. Throughout the implementation, her focus is strategic planning, change management, data analysis, and performance optimization. Previously, as a Project Manager at Brigham and Women’s Hospital, she focused on improving operational and strategic outcomes, including, but not limited to: access, patient satisfaction, and productivity/financial metrics. Prior to her time at Brigham and Women’s Prof. Sedlak was a Practice Specialist for Ambulatory Operations and later a Practice Team Leader for the Department of Cardiology at Tufts Medical Center.

Prof. Sedlak is an alumna of Suffolk’s MHA program, where she earned top honors for academic achievement and was chosen as commencement speaker for the Sawyer Business School. Prof. Sedlak has remained very involved in Suffolk Healthcare Programs since her graduation: she transitioned from being a student member to an alumni member of the Suffolk Healthcare Programs Advisory Board and, in addition to teaching Health Information Systems, she has served as a mentor for several years in Suffolk Healthcare’s Mentor Program. A Florida native, she earned her BSBA from the University of Central Florida.

Degrees

MHA, Suffolk University
BS in Business Administration, University of Central Florida

Professor Seligman teaches Big Data Analytics for Health. She is Principal Consultant and Director for Data and Advanced Analytics Tools at Optum Insights, Life Sciences in Boston. In this role, she serves as the primary point of contact for data license clients and provides direction and support in content and uses of Optum Life Sciences' claims data and clinical data assets, including variables derived from natural language processing (NLP) data. Prof. Seligman was originally trained as a pharmacist and she holds a Doctor of Pharmacy degree from Northeastern University. Prior to her work at Optum Insights, she worked for many years in the clinical education field, including as Vice President and Chief Operating Officer at a medical education company in Virginia and Chief, Clinical and Regulatory Affairs and Compliance Officer at DBC Pri-Med in Boston.

Degrees

Doctor of Pharmacy, Northeastern University
BS, Pharmacy, Long Island University

Lecturer of Healthcare Administration

Professor Turner teaches Legal Environment of Healthcare and Performance Improvement and Patient Safety. She also co-teaches Leadership Ethics in Health Organization with Professor Nelson.

She is a nurse-attorney whose practice focuses on health care law. She has more than 30 years of healthcare experience in both clinical and administrative roles, including the areas of healthcare policy and regulation, quality assurance, and program design and evaluation. She has worked in the public and private healthcare sectors, including the Medicare and Medicaid programs, managed care organizations, private insurers, and state agencies. She has a particular interest in healthcare regulation, access to health care services, professional practice issues, including related employment matters.

Professor Turner is respected for her expertise in the areas of healthcare practice, regulation, and licensure issues. She has worked with the U.S. Drug Enforcement Agency (DEA), the Massachusetts Department of Public Health (DPH), and the various state licensing boards on professional practice and controlled substances matters. She represents individual practitioners, healthcare facilities, and programs and organizations. With a strong interest in public health and health policy issues, she has worked with agencies and practitioners providing healthcare services to the homeless, mentally ill, and indigent.

Professor Turner is a member of the American Association of Nurse Attorneys and has served on the Board of Directors of the New England Chapter. She lectures extensively, both locally and nationally, on professional practice, regulatory compliance, and health policy issues, and she has authored several related articles and references. She is a founding partner of Snyder, Turner, Phillips & Ober, LLC, the first all nurse-attorney law firm in the country, located in the Boston area.

Degrees

BS, Merrimack College
JD, Suffolk University
MPH, Boston University
Lawrence General Hospital School of Nursing

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Professor Williams teaches Global Health. In addition, in the Fall of 2018, she is co-teaching Introduction to the U.S. Healthcare System and Leadership and Ethics in Healthcare Organizations with Prof. Rivard. Prof. Williams is Director, Global Health, Hospital Operations Planning at Partners HealthCare International advising in the areas of organizational operations, quality and patient safety, clinical program planning, workforce development, nursing and leadership development. In collaboration with a variety of experts across the Partners HealthCare System, she plays a leading role in the design and development of high quality and efficient programs and organizations that also create healing, caring, and satisfying environments for those served and for caregivers. Prof. Williams has extensive work experience in both the community and academic settings as a senior leader, professional development specialist, and a clinician. Prior to joining PHI, she was the Vice President of Patient Care Services/CNO at Yale New Haven Health’s Lawrence + Memorial Hospital and Westerly Hospital.

Prof. Williams has a Doctor of Management degree from Case Western Reserve University and a Master of Science in the Administration of Nursing Services from Boston University. She began her healthcare career as a Registered Nurse after graduating from the Peter Bent Brigham Hospital School of Nursing. She also holds a certificate in advanced graduate studies in Global Health from the Massachusetts General Hospital Institute of Health Professions. In 2017, she was selected to participate in the Global Nursing Leadership Institute (Geneva, Switzerland).

Degrees

Doctor of Management, Administration, Case Western Reserve University
Certificate in Advanced Studies, Global Health, MGH Institute of Health Professions
MS Administration of Nursing Services, Boston University
RN, Peter Bent brigham Hospital School of Nursing
BSN, Salve Regina University

Distinguished Guest Lecturers

Rachel Rosenblum is the Chief Operating Officer for Atrius Health, where she is is responsible for supporting and advancing clinical operations, creating exceptional patient experiences, and ensuring outstanding operating performance throughout the network. With over 18 years of clinical and management experience, Rosenblum is responsible for identifying and executing new business development initiatives to drive strategic growth for Atrius Health.

Prior to joining Atrius, Rosenblum worked for New England Baptist Hospital (NEBH), where she served as Vice President of Clinical Program Design and Business Development. In this role, she served as the senior executive responsible for advancing the organization’s recognition as a leader in musculoskeletal care through the design of new clinical programs and business models and developed new business in Asia, Canada and the Caribbean. Rosenblum previously served as NEBH’s Vice President of Ambulatory Operations and Program Development and was responsible for the development and implementation of programs and services across the NEBH network including ambulatory surgery, radiology and imaging, laboratory, outpatient rehabilitation, occupational health, integrative medicine, spine center, and pain management services.

Rosenblum has served as the Director of Surgical Services Operations and Program Development at the Brigham and Women’s Hospital, the Orthopedic Service Line Administrator at Rush University Medical Center in Chicago, Administrative Fellow at Northwestern Memorial Hospital in Chicago, and Occupational Therapist at Montefiore Medical Center in the Bronx.

A longstanding leader in the American College of Healthcare Executives (ACHE), in Massachusetts, Rosenblum was recognized in 2012 with the Early-Career Healthcare Regent's Award for Executive of the Year.

Degrees

MHA, University of North Carolina at Chapel Hill
BS, Elizabethtown Pennsylvania

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