Mona Al-Amin, PhD

Associate Professor, Healthcare Administration

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Professor Al-Amin's earned her PhD from Temple University in Risk, Insurance, and Healthcare Management. Her expertise and passion are in hospital performance, hospitalists, and staffing levels. She has developed the concept of sustainers, which are healthcare organizations with sustained superior performance.

Her research is published in top journals such as Health Services Research, Health Care Management Review, and Journal of Hospital Medicine. She teaches Health Systems I: Healthcare in the US as well as Healthcare Operations Management and Performance Improvement, where she shares her knowledge of the healthcare field with her students.

Professor Al-Amin's research interests include organizational theory, organizational structure, Value Based Purchasing, and organizational performance. In recent research projects, she has investigated the relationship between hospital level factors, such as staffing levels with hospital performance. She is currently working on research projects to investigate the determinants of COVID-19 mortality rates.


PhD, Temple University
MPH, BS, American University of Beirut

Honors and Recognitions

  • SBS Dean’s Excellence in Teaching and Research Awards, Suffolk University

Professional Activities

Editorial board member, Health Care Management and Review
Co-editor, Transforming Healthcare: A focus on Consumerism and Profitability. Advances in Health Care Management, Volume 19. Emerald Group Publishing
Member, AUPHA’s Thompson Prize Committee


Recent Intellectual Contributions 

  • Al-Amin, M., Hefner, J., Hogan, T., & Li, K. (2020). Sustainers: Hospitals with sustained superior performance. Health Care Management Review (in print).
  • Al-Amin, M. & Li, K. (2020). Hospitalists Staffing Levels and Hospital Performance. Health Services Research, 55, 44-53.
  • Rosko, M., Goddard, J., Al-Amin, M. & Tavakoli, M. (2018). Predictors of Hospital Profitability: A Panel Study Including the Early Years of the ACA. Journal of Health Care Finance, 44(3).
  • Leleu, H., Al-Amin, M., Rosko, M., and Vladmanis, V. (2018). A Robust Analysis of Hospital Efficiency and Factors Affecting Variability. Health Services Management Research, 33(1), 33-42.
  • Al-Amin, M., Schiaffino, M., Park, S., & Harman, J. (2018). Sustained Hospital Performance on HCAHPS Survey: What are the Determinants? Journal of Healthcare Management, 63(1), 31-49.
  • Al‐Amin, M. (2016). Hospital characteristics and 30‐day all‐cause readmission rates. Journal of Hospital Medicine, 11(10), 682-687.
  • Al-Amin, M., & Makarem, S. C. (2016). The Effects of Hospital‐Level Factors on Patients' Ratings of Physician Communication. Journal of Healthcare Management, 61(1), 28-41.
  • Al-Amin, M., Makarem, S. C., & Rosko, M. (2016). Efficiency and hospital effectiveness in improving Hospital Consumer Assessment of Healthcare Providers and Systems ratings. Health Care Management Review, 41(4), 296-305.

Intellectual Contributions

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Courses Taught

HLTH730: Healthcare Operations Management
HLTH705: Health Systems I

Professional Links

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