CHW Student Health Care & Insurance
Monday – Friday: 9 a.m. – 5 p.m.
Due to COVID-19 and associated public health concerns, Counseling, Health and Wellness offices will be offering primarily telehealth appointments for all medical concerns. CHW will be able to offer face-to-face medical visits for services that require it (immunizations, blood-draws, and certain types of medical exams) ONLY after a telehealth visit has been conducted in the case of an acute medical concern, or after a phone screening has been completed in the case of an immunization need.
Students must schedule a telehealth appointment for the same day with a CHW medical provider through the student health portal. The schedule opens up for same day appointments at 8 a.m. everyday, Monday – Friday. The time which a student chooses through the portal is the time the student will receive a call from the medical provider. If a face-to-face visit is necessary, and the medical provider deems it safe and appropriate, the student will be assigned a time to come to the CHW clinic in-person. Students may also be referred to off-campus providers for in-person services as appropriate.
Students are responsible for forwarding their preferred phone number by sending a secure message to the CHW medical provider with whom they have scheduled a telehealth appointment via the student health portal. CHW medical providers will provide Zoom links for video-appointments via secure message to the student as needed.
After Hours Non-Emergency Medical Care
Partners Urgent Care
137 Stuart Street, Unit A-7
1285 Beacon Street
Emergency Medical Care
The Office of Counseling, Health & Wellness health clinic is located at:
73 Tremont Street
5th Floor (take a right from elevator)
Services & Programs
Our healthcare services and programs are available to all registered Suffolk University students.
Please Note: Suffolk University exempt and non-exempt employees, whether or not they are enrolled in Suffolk courses, are not eligible for CHW counseling and health services and are referred to the University’s EAP program and/or their personal health insurance resources.
- Physical exams
- Diagnosis and treatment of acute illnesses
- Evaluation and treatment of injuries
- Diagnostic testing and blood work
- Testing, diagnosis and treatment of STDs
- Travel guidance
- Contraceptive management, counseling and emergency contraception
- Eating concerns
- Health education
- Sports physicals
- Flu shots
Note to Graduated Students: Graduated students and alumni are no longer eligible to receive healthcare services at Suffolk CHW.
Dentistry Services: Suffolk University does not offer dentistry services on campus.
Meet Our Staff
- Paul Heinzelmann
MD Consulting Physician, Medical Director
Dr. Heinzelmann is a graduate of the University of Wisconsin and the Harvard School of Public Health. He is currently a clinical instructor at Harvard Medical School and a staff physician at Massachusetts General Hospital.
- Tracy Allen
- Karla Hoxha Brown
- Julianne O’Brien Larsen
- Lisa Wong
- Chery Cepeda
- Maryuri Lazo Reyes
Front Desk Administrative Coordinators
Who Can Utilize Suffolk CHW Health Services?
Any student who is currently registered for classes (full-time or part-time) and not a Suffolk University employee can be seen in CHW Health Services, regardless of your health insurance policy.
Once you have graduated, you are no longer eligible to use CHW Health Services, regardless of insurance coverage. Please refer to your health insurance carrier for a list of providers available to you after graduation. If a graduating student is enrolled in the Suffolk Student Health Insurance Plan with BCBS after the August expiration date, you will need to purchase an alternative form of health insurance for coverage.
Options for Graduating Students
When you graduate, your Suffolk Student Health Insurance Plan (SSHIP) will remain active through the end of the policy period (August 20). However, since you will no longer be a registered Suffolk student you are no longer eligible to use Suffolk's Counseling, Health & Wellness services. Please refer to your health insurance carrier on your insurance card for a list of alternative providers that will be available to you after your graduation effective date.
If you are a graduating student currently enrolled in the SSHIP, then you will need to prepare to purchase an alternative form of health insurance for coverage after the August expiration date. SSHIP cannot be extended if you are not a registered and eligible Suffolk student. It is important to have a plan in place in order to avoid a lapse in health insurance coverage.