Students with disabilities who believe they have received inappropriate treatment or inadequate service from the University pertaining to their requested accommodations have the right to file a grievance with Director of Disability Services.

The grievance must be submitted in writing to The Office of Disability Services and should include a detailed description of the inappropriate or inadequate service as well as any supporting documentation (when appropriate). Students with disabilities must indicate the resolution they are seeking.

Students with disabilities who are unsatisfied with the response from the Director of Disability Services may submit an appeal within five business days to the ADA Coordinator, Vice President for Student Affairs & Dean of Students, Student Affairs Office, 12th floor, 73 Tremont Street, Boston, MA 02108 Students with disabilities must state the resolution they are seeking. The decision of the appeal by the Dean of Students is final.