The grievance must be submitted in writing to firstname.lastname@example.org and should include a detailed description of the inappropriate or inadequate service as well as any supporting documentation (when appropriate). Students with disabilities must indicate the resolution they are seeking.
Students with disabilities who are unsatisfied with the response from the Director of Disability Services may submit an appeal within five business days to the ADA Coordinator, Dr. Ann Coyne, Dean of Students, Student Affairs Office, 12th floor 73 Tremont Street, Boston, MA 02108, 617-573-8239, TDD: 617-557-4875, email@example.com. Students with disabilities must state the resolution they are seeking. The decision of the appeal by the Dean of Students is final.