DSS FAQs

If you would like an academic coach, please email us and you will be assigned a coach. Your coach will be available in person, via zoom or phone, and will email you to determine what will work best for you.

You can schedule both in-person and online appointments by clicking the blue "Schedule an Appointment" button on the homepage of your Navigate account. Additionally, you can schedule by calling the CLAS at 617-573-8034 or by stopping by the front desk of the Division of Student Success on the 9th floor of 73 Tremont.

To learn more about the services the CLAS offers and see a demonstration of how to schedule an appointment using Navigate, check out this video.

Download the video transcript [PDF]

The CLAS offers a handful of English language workshops each week. You do not need an appointment to attend and are welcome to come and go each week as you are able.

You can learn more about weekly English language workshops here.

Online tutoring closely approximates the in-person tutoring experience. With application and document sharing, mark-up capabilities, and a virtual white board, you and your tutor can do just about anything you would do in an in-person session.

Yes! Our amazing staff of peer and professional tutors will be offering both in-person and online appointments.

Email CLAS or call 617-573-8034 with any questions.

As Academic Advisors our role is to guide you through your academic journey.

Some of the services we can help you with are:

• Course Registration & Schedules Changes
• Major/Minor Exploration
• Degree Planning
• Study Abroad Course Selection
• General Academic Concerns

Academic Advisors are available to meet with students via Zoom, phone or in person.

You can call the main office at 617-573-8034 or use Navigate to make an appointment. Before your scheduled appointment, the academic advisor will email you instructions with a link to your Zoom or phone appointment.

If you have a general advising question but don’t believe you will need a full appointment, please use the UAAC general email.

Congratulations on your decision to join our Suffolk, we are thrilled to have you! We like to tell incoming students to use the Undergraduate Academic Advising (UAAC) as a touchstone and first stop for all things academic. During orientation, you’ll have an opportunity to meet with an academic advisor to review your course registration and have any questions you may have answered.

During your first semester at Suffolk, we will make visits to one of your first year courses to reintroduce ourselves, review the services we offer, and discuss registration for the upcoming semester. We are here to support all undergraduate students regardless of major, so please do not hesitate to reach out. We look forward to working with you throughout your time at Suffolk!

For general inquiries and course registration questions, please contact the main office at 617-573-8034 to set up an appointment. You can also send us an email with general questions as well.

First, welcome to Suffolk! We are thrilled to welcome you into our community. For general inquiries and course registration/schedule changes, please call the main office to set up an appointment at 617-573-8034. You’ll want to make sure you have received your Suffolk credentials and can log in during the appointment. Before your scheduled appointment, the academic advisor will email you instructions with a link to your Zoom or phone appointment.

Every semester, we offer Transfer Advising Workshops to help our new transfer students become better acclimated to their curricula, learn how advising and registration work, how to access on-campus resources, and to become more familiar with their transfer credits and how they work at Suffolk. For more information regarding these workshops, please contact Courtney Rorke.

The process for registering with ODS typically includes two steps. We ask that students submit documentation that supports their accommodation requests and contact us to schedule an intake appointment. To schedule an appointment, please call us at 617-573-8034.

We typically ask that students submit the most relevant documentation that supports their accommodation requests. Documentation can include a diagnostic and/or accommodation record and can be submitted via email to [email protected] or via fax at 617-994-4251.

When you request your accommodation letter, we will provide it to you in a PDF format. Printed copies of accommodation letters will be available by request. To establish accommodations for classes, students will be expected to provide their accommodation letter and schedule a time to discuss it with their instructors.

You can call or stop by to schedule a meeting or contact your service provider directly via email with questions. To schedule a meeting time, please call the Division of Student Success at 617-573-8034. Meetings with the ODS will take place in person on the 9th floor of 73 Tremont street. We will also be available to meet remote, via Zoom. If you wish to meet in a remote setting, please indicate this when scheduling your appointment.

Because the need for an accommodation can arise at any time, there is not a firm deadline for submitting requests. However, for best consideration, we strongly encourage students to complete the request and intake process prior to housing placement (for first year students) or housing selection (for returning students). For first year students, we recommend meeting with ODS prior to June 30th.

We work closely with the Residence Life & Housing to advocate for granted housing accommodations. While we make every effort to accommodate every granted request, housing accommodations are ultimately subject to availability.

Please see the information found on our Immigration Resources page.