Referrals to Community Providers

The CHW Case Manager assists students with finding off-campus mental health resources for those that need longer-term or specialized treatment options. The Case Manager helps coordinate the off-campus referral process based on the specific needs of each student.

The CHW Case Manager provides the following services:

  • Provides referrals to individual and group therapists, psychiatric medication prescribers, primary care physicians, and other types of mental health and medical providers
  • Finds therapeutic programs such as partial hospitalization programs, intensive outpatient programs, and specialized programs for specific mental health and substance use disorders
  • Provides psychoeducation about therapeutic approaches and modalities
  • Assists students with contacting providers and offers coaching or scheduling an appointment
  • Gives tutorials on how to conduct a search for a therapist/prescriber/medical provider on general search websites as well as identity-specific therapist search websites and resources
  • Answers questions about insurance coverage and navigation of specific insurance companies regarding benefits and deductibles
  • Provides information about other community resources (hotlines, identity-specific resources, food banks, shelters, applying for benefits, and other resources both on and off-campus)
  • Offers follow-up appointments for students that have difficulty connecting with off-campus providers and for those that need additional resources

Finding Off-Campus Providers

There are many ways to search for medical and mental health providers in your community. The CHW Case Manager maintains a provider database but also uses many of the following methods to find providers and can show you how to use them as well. Here are some of the more common methods:

  • Use a therapist search website such as Psychology Today (general) or Innopsych
  • The ‘find a doctor’ feature on your insurance company’s website
  • Your insurance’s telehealth service company, which often connects to online mental health providers
  • Your primary care physician’s medical network or hospital, which often employs mental health providers as well

This document is a helpful list of local group practices, specialized treatment options, and identity-specific healthcare resources for Suffolk students.