Security Access & ID Cards

The Suffolk University ID card, or Ram Card, is your key to accessing University facilities and services.

ID Cards

Suffolk University Police in collaboration with Campus Card Services issue Suffolk ID cards to all incoming students and employees. Students must carry ID cards at all times and present them upon the request of a Suffolk University official. ID cards are property of Suffolk University and are not transferable.

Students or employees that are instructed to pick up their IDs other than during orientation may do so at the designated seurity desks around campus. ID cards are available at Sargent Hall and Samia Academic Center Monday through Sunday, 7 a.m. - 11 p.m., or you can call University Police at 617-573-8333. If you have any questions or concerns regarding your Ram Card, please contact Campus Card Services.
Learn more about your Ram Card
Learn more about submitting your ID photo
Learn more about picking up your Ram Card

Recovered Property – Lost ID Cards

Note: If you have been notified by SUPD personnel that your lost ID card has been recovered, please be advised that your card is held by SUPD on the 4th floor at 148 Cambridge Street—not at Card Services.

To retrieve your recovered ID card, contact SUPD directly by calling (617) 573-8333 and follow their instructions for pickup in order to retrieve your recovered Ram Card.

GET Mobile App

Suffolk students and staff can utilize the GET Mobile App to access accounts, add funds, upload their ID photo, and check balances associated with their Ram Card. Users can also report their card as lost or stolen.

Download the GET Mobile App iOS | Android

ID Card Pick Up

All new Suffolk students and employees must submit an ID photo via the GET Mobile App in order for their RAM Card to be issued.

Once complete, you can pick up your ID card:

Once your photo has been approved on GET Mobile, your Ram Card will be distributed during New Student Orientation.

For questions about Orientation, please contact the Orientation team.
For questions regarding GET and your Ram Card, please reach out to Campus Card Services.

Once your photo has been approved on GET Mobile, your Ram Card can be printed by SUPD and picked up at the security desk in either Sargent Hall or the Samia Academic Center.

CAS Grad Checklist
SBS Grad Checklist

Once your photo has been approved on GET Mobile, your Ram Card will be distributed during Law School Orientation at Sargent Hall.

For questions about your Law School Orientation, please contact Law Admission.
For questions regarding GET and your Ram Card, please reach out to Campus Card Services.

New Suffolk University Employees must submit their ID photo on the GET Mobile App or email the ID photo to Campus Card Services.

After approval, employees will receive additional pickup instructions by their hiring department or HR.

In order to submit your photo online for your Suffolk University ID card, you must first register your Suffolk ID number in the GET Mobile app IOS I Android. If you already have a GET account, login and locate "Settings" on the home page and select "Update ID Photo." Make sure the photo is following our required specifications.

Note: Uploading your ID photo through GET Mobile and the GET portal will also update your Workday and Canvas profile photos.

Please note that GET does not use your Suffolk University Single Sign-On (SSO) information to log in, so you must create a GET account if you do not have a GET account already.

Follow these steps to register for a GET account:

  1. Locate your Suffolk ID number via Workday. If you are a Suffolk Student, you may also find this information on Workday or in your admission letter
  2. In the GET mobile app, select "Suffolk University” and “Sign Up" and follow the instructions. Please do not include "UID" when entering your ID number
  3. After registration, you will then have to confirm your account. GET Funds will send an email to the address you provided
  4. Open the email and confirm your account by clicking the link
  5. Log in to your account with the email you registered
  6. On the home page, select “Settings” and select “Update ID photo”

Before uploading the picture, make sure your photo meets the required specifications.

Photo Requirements:

  • Photo must be of yourself only, centered, and fill a large part of the frame
  • You must be looking straight into the camera; no selfies
  • Photo is cropped to your head and shoulders, with the top of your head fully visible
  • Your face should be well-lit and clearly visible. Avoid photos that are too dark or too bright. Minor shadows are acceptable as long as the face is clearly identifiable
  • Background must be a solid neutral color (e.g. beige, white, black)
  • Photo must be in full color, not black & white or filtered
  • File size must not exceed 1MB; acceptable file formats are JPEG or PNG
  • No digitally altered, enhanced, or AI generated images
  • No red eye and/or reflections
  • No significant obstructions of the face. Minor obstructions, such as hair partially covering the face are acceptable
  • No hats, sunglasses, or props, prescription glasses and religious headwear are acceptable*
    *Headwear, such as hats, scarves, or headdresses, worn for religious purposes may be worn only when it does not cover parts of the person's face. The headwear must be moved above the crown of the head to meet the person's hairline so not to obstruct the structure of the person’s face

Once you make sure your photo matches all requirements, upload your picture to the GET Mobile App by selecting “Update Photo” in “Settings.”  

Your photo will be reviewed by Campus Card Services. If approved you will receive a confirmation email; if rejected you will get a brief explanation of why it did not meet the requirements, and you may submit a new photo to the portal. Email Campus Card Services with any questions or concerns.

The replacement fee for Suffolk IDs is $25. Use the Replacement ID form to make a payment.

Building Access & Security

Building Access

Access to Suffolk buildings is monitored continuously by the University Police. All entrances are monitored by closed-circuit television. Generally, administrative buildings are accessible Monday through Sunday, on a limited schedule. During off hours, access to buildings may be gained only with the approval of the University Police. Individual hours of operation vary from building to building.

Security

Security officers staff the front desks of each of Suffolk’s residence halls 24 hours a day and maintain strict access-control procedures. All visitors must sign in and out with a host, unless otherwise authorized to enter. Authorized access cards are required for entry into each residence hall.