The ITS ServiceDesk supports computing equipment, networking, and software for all of Suffolk University's offices and departments. It also helps the Suffolk community with email, the portal, and wireless network access issues.


Location Hours

Sargent Hall
120 Tremont Street, 6th Floor, Room 655                  

Available remotely from 8:00 a.m. – 7:00 p.m. M-F and Saturday’s 9:00 a.m. -5:00 p.m.
Walk-in 8:30 a.m.- 7:00 p.m. M-F and Saturday 9:00 a.m. - 5:00 p.m.

Employees, please visit the Suffolk Service Portal for all ITS requests. Students, please submit a tech issue or request to [email protected].

Suffolk Service Portal

if you need a 15 minute tech check please schedule via our Microsoft Bookings page. A tech will send a link to an online meeting to discuss specific tech issues and work through a solution.