Amy Zeng, PhD
Dean, Sawyer Business School; Professor
Dr. Amy Z. Zeng became the 6th Dean of the Sawyer Business School at Suffolk University in late July of 2020. She has over twenty years of experience in higher education and is an accomplished and established scholar in the fields of supply chain management and global logistics. Her research expertise lies in the areas of supply chain risk management and tactics, reverse and sustainable supply chain analysis and design, and global logistics process improvement. She has published over 100 articles, garnered over 3,000 Google scholar citations, received $1M grants to support her research and teaching projects, and delivered more than 110 speeches spanning a wide range of locations and occasions.
- PhD in Business Administration, Smeal College of Business Administration, Penn State University
- M.S. in Industrial Engineering, University of Washington – Seattle
- B.S. in Industrial Management Engineering, Beihang University, China
- Management Development Program, Harvard Graduate School of Education, Class of 2018
- Women Leaders in Higher Education, HERS Wellesley Leadership Institute, Class of 2017
- Risk and disruption management strategies and tactics in supply chains
- Coordination mechanisms and decisions in reverse, green and sustainable supply chains
- Global supply chain design, process, and decision analysis
- International business and entrepreneurship
Recent Major Refereed Journal Publications
Trapp, A.C., Konrad, R.A., Sarkis, J., and Zeng, A.Z. (2020), “Closing the Loop: Forging High-Quality Agile Virtual Enterprises in a Reverse Supply Chain via Solution Portfolios,” Journal of the Operational Research Society.
Zeng, A.Z. and Hou, J. (2019), “Procurement and Coordination under Imperfect Quality and Uncertain Demand in Reverse Mobile Phone Supply Chain,” International Journal of Production Economics, Vol. 209, 346-359.
Bai, H., Wang, J., and Zeng, A.Z. (2018), “Exploring Chinese consumers' attitude and behavior toward smartphone recycling,” Journal of Cleaner Production, Vol. 188, No. 1, 227-236.
Alzahrani, K., Hall-Phillips, A., and Zeng, A.Z. (2017), “Applying Theory of Reasoned Action to Understanding the Consumers’ Intention to Adopt Hybrid electric vehicles in Saudi Arabia,” Transportation (by Springer), 1-17.
Hou, J., Zeng, A.Z., and Sun, L. (2017), “Backup Sourcing with Capacity Reservation under Uncertain Disruption Risk and Minimum Order Quantity,” Computers & Industrial Engineering, No. 103, 216-226.
Zeng, A.Z. and Xia, Y. (2015), “Building a Mutually Beneficial Partnership to Ensure Backup Supply,” Omega: An International Journal of Management Science, Vol. 52, 77-91.
Zeng, A.Z. (2013), “Coordination Mechanisms for a Three-stage Reverse Supply Chain to Improve Profitable Returns,” Naval Research Logistics, Vol. 60, No. 1, 31-45.
Zeng, A.Z., Durach, C., and Fang, Y. (2012), “Collaboration Decisions on Disruption Recovery Service in Urban Public Tram Systems”, Transportation Research Part E: Logistics and Transportation Review, Vol. 48, No. 3, 578-590.
Zeng, A.Z. (2011), “Expanding Students’ Understanding of Global Operations Management through Industry-Sponsored Overseas Projects and Culturally Mixed Teams,” Operations Management Education Review, Vol. 5, 89-108.
Hou, J. and Zeng, A.Z. (2010), “Coordination with a Backup Supplier through Buy-back Contract under Supply Disruption,” Transportation Research Part E: Logistics and Transportation Review, 46, No. 6, 881-895.
Yu, H. and Zeng, A.Z. (2009), “Single versus Dual Sourcing in the Presence of Supply Chain Disruptions,” Omega: An International Journal of Management Science, Vol. 37, No. 4, 288-300.
Sample Refereed Book Chapters
Zeng, A.Z. and Hou, J. (2018), “Collaboration and Coordination in Sustainable Supply Chains,” Chapter 6, Handbook on Sustainable Supply Chains, edited by Sarkis, J., Edward Elgar Publishing, Cheltenham, UK.
Hou, J. and Zeng, A.Z. (2011), “Bargaining in a Two-Stage Supply Chain through Revenue-Sharing Contract,” Chapter 14, Supply Chain Coordination under Uncertainty, edited by T.M. Choi and T.C.E. Cheng, Springer’s Research Handbook Series.
Hou, J. and Zeng, A.Z. (2011), “Revenue Sharing in a Two-Stage Supply Chain with Linear Stepwise Unit Inventory Holding Cost,” Chapter 18, Supply Chain Optimization, Management and Integration: Emerging Applications, IGI Global.
Sample Teaching Cases
Zeng, A.Z. (2012), “Car-sharing Service: A Feasible Business Expansion at Hangzhou Omnipay?” Emerald Emerging Markets Case Studies, Vol. 2, No. 8, 1-12.
Zeng, A.Z., Hou, J., and Zhao, L. (2007), “Streamlining the Global Logistics Services Processes at Nanjing Wangjiawan Logistics Center.” This case won the CIBER International Case Writing Competition Award at 2007 POMS Annual Conference.
Sample Refereed Conference Proceedings
Zeng, A.Z. (2016), “Integrating Entrepreneurship into Supply Chain Management Curriculum to Expand Students’ Entrepreneurial Mindset,” Proceedings of the 21st International Symposium on Logistics, Kaohsiung, Taiwan, July 3-6, 2016. .
Zeng, A.Z. and Hou, J. (2016), “Reverse Mobile Phone Supply Chain Channel Structure, Decision and Coordination”, Proceedings of the 23rd International EurOMA Conference, Trondheim, Norway, June 17-22, 2016.