Suffolk CARES

Suffolk CARES works collaboratively with students, parents, faculty, staff, and other campus resources to provide support for students through a variety of challenges they may encounter while at Suffolk.

Suffolk CARES assists students in finding the best resources for their individual needs. Suffolk CARES strives to empower students to advocate for themselves so that they may remain personally and academically successful. Suffolk CARES consists of a combination of resources and programs managed by the director of student outreach and support.

Case Management

Staff members in the Student Affairs Office are available to consult with faculty, staff, students and family members who may be concerned about a student for any reason.

Student difficulties may present in a variety of ways while students are on campus, including poor class attendance, sporadic attendance at work-study jobs, difficulties with roommates, disturbing writings in homework assignments, and changes in behavior and personal habits.

While concerned about identifying students who experience difficulties, the Student Affairs Office also works to ensure that all members of the campus community are able to learn, study, teach and live in an environment that supports academic and personal success.

Appropriate referrals to the Student Affairs Office include:

  • Students who experience personal or academic difficulties that interfere with classroom success
  • Students who do not attend class(es) regularly or submit homework assignments in a timely fashion
  • Students who exhibit a poor attitude or behavior that warrants concern and/or whose behavior affects classroom decorum or the rights of other students
  • Students who have a personal or family concern that may be interfering with their classes
  • Students who may benefit from campus or community referrals or resources


To more effectively respond to concerns raised about individual students and/or to balance concerns for individual students with those of other members of the campus community, the Student Affairs Office meets regularly with the Campus Assessment Response and Evaluation Team also known as the CARE Team. This group includes representatives from other campus offices with frequent and direct access to students, as well as members of the faculty. With input from group members, efforts will be made to ensure that students can continue to successfully pursue their academic goals while not infringing on the rights of others to do the same. Interventions may occur in a variety of ways, including:

  • The identification of campus and community resources
  • Referrals for medical care and mental health support
  • Tutoring assistance or accommodations for students with documented disabilities
  • Consultation with family members and/or legal guardians with students’ prior written consent

CARE Team Referral

This form allows us to receive and respond to reports more rapidly and ultimately lead to more effective early interventions.

Submitted forms will go to Amanda McGrath, the director of student outreach and support. You may be contacted for clarification or further information if needed. If this is an emergency, please contact University Police at 617-573-8111 in addition to submitting this form.

Please note: Information submitted via this form is not sent over a secure line. Please read the University's Internet Privacy Policy for more information. If you are concerned about a student, but do not wish to submit your concerns via the Internet, please contact Amanda McGrath at 617-573-8239.

You will be informed when action is taken, although full disclosure concerning the intervention may be limited by students’ privacy rights.

CARE Team Referral Form


Student Affairs Office

Ann Coyne, Dean of Students
Shawn A. Newton, Associate Dean of Students
Danelle Berube, Assistant Dean of Students
Amanda L. McGrath, Director of Student Outreach and Support

73 Tremont Street, 12th Floor
Open M-F: 8:45 a.m.-4:45 p.m.

*The Student Affairs Office is closed in the evening, on weekends, and holidays.