Suffolk CARES

Suffolk CARES works collaboratively with students and their families, faculty, staff, and other campus resources to provide support for students through a variety of challenges they may encounter while at Suffolk.

Suffolk CARES assists students in finding the best resources for their individual needs and empowers students to advocate for themselves so that they may remain personally and academically successful. Suffolk CARES consists of a combination of resources and programs managed by the director of student outreach and support. Resources include, but are not limited to Case Management, Suffolk CARES Pantry, Food Insecurity Grants, and Emergency Funding Grants.

To refer a student to our office please submit a CARE Team Referral Form. CARE forms are reviewed carefully by the Suffolk CARES staff and, in some cases, referred to the CARE Team.

Support the Suffolk CARES program today

As the COVID-19 pandemic brings about drastic changes, our students are facing crisis situations.

The Suffolk community is asking how they can help students, and we encourage any who can to support Suffolk CARES.

Give Now


This group includes representatives from campus offices with frequent and direct access to students, as well as members of the faculty. With input from team members, efforts will be made to ensure that students can continue to successfully pursue their academic goals while not infringing on the rights of others to do the same. Interventions may occur in a variety of ways, including:

  • The identification of campus and community resources
  • Referrals for medical care and mental health support
  • Tutoring assistance or accommodations for students with documented disabilities
  • Consultation with family members and/or legal guardians with students’ prior written consent

By submitting a concern for a community early, we hope to get individuals resources that aid in their long-term success. We may contact you for clarification or further information. If this is an emergency, please contact University Police at 617-573-8111 in addition to submitting the form.

Appropriate referrals to Suffolk CARES include:

  • Students who experience personal or academic difficulties that interfere with classroom success
  • Students who do not attend class(es) regularly or submit homework assignments in a timely fashion
  • Students who exhibit a poor attitude or behavior that warrants concern and/or whose behavior affects classroom decorum or the rights of other students
  • Students who have a personal or family concern that may be interfering with their classes

Please note: Information submitted via this form is not sent over a secure line. If you are concerned about a student, but do not wish to submit your concerns via the Internet, please contact Suffolk CARES at 617-573-8239.

Case Management

Staff members in the Student Affairs Office are available to consult with faculty, staff, students and family members who may be concerned about a student for any reason.

Student difficulties may present in a variety of ways while students are on campus, including poor class attendance, sporadic attendance at work-study jobs, difficulties with roommates, disturbing writings in homework assignments, and changes in behavior and personal habits.

While concerned about identifying students who experience difficulties, the Student Affairs Office also works to ensure that all members of the campus community are able to learn, study, teach and live in an environment that supports academic and personal success.

Contact a Suffolk CARES Case Manager

Doreen Floyd (she/her/hers)
Director of Student Outreach & Support

Emily Campia (she/her/hers)
Suffolk CARES Case Manager

Justine Morgan (she/her/hers)
Suffolk CARES Pantry Coordinator/Case Manager

73 Tremont Street, 12th Floor
Monday - Friday: 8:45 a.m. - 4:45 p.m.

*The Student Affairs Office is closed in the evenings, on weekends, and holidays.